What are the responsibilities and job description for the Men's Locker Room Manager position at The Country Club Of North Carolina?
Position Title
Men's Locker Room Manager
FLSA Classification
Full-time, Non-Exempt
Reports to
Assistant General Manager
Date
January 2025
Job Description
Summary/objective
Manage the service of members and guests in the Men's Locker Room. Responsible for caring for member footwear, amenities in the Club's locker room wet areas, and tracking locker rentals and cancellations. Supervise additional locker room staff. Maintain order and cleanliness. Greet members and guests and ensure that member satisfaction standards are consistently met.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Performs duties of locker room staff as needed.
- Greeting Members and their guests and taking care of their needs within the locker room.
- Ensures the safety and security of all members' and guests' personal property.
- Issues lockers, keys, towels, etc. to members and guests as needed.
- Maintains a list of occupied lockers; provides a billing list to the accounting office.
- Maintains an inventory of supplies and ensures restocking including shampoo, body wash, shaving razors, mouthwash and linens.
- Ensures the cleanliness of the locker room floors, mirrors, walls, etc...
- Coordinates the purchasing of locker-room linens and supplies as needed.
- Inspects locker area to ensure proper appearance, maintenance, cleanliness and safety.
- Resolves member and guest complaints.
- Enforces established rules, regulations and policies.
- Assures that all safety, accident and emergency policies and procedures are in place and consistently followed.
- Assigns lockers for guests during tournaments.
- Assists in the annual planning and budgeting process; operates within budget limitations.
- Makes recommendations about capital budget requirements.
- Works closely with and assists the Women's Locker Room Manager as needed.
- Works closely with and coordinates with the 19th Hole attendant to provide food and beverage services.
- Completes other appropriate assignments made by the Assistant General Manager.
Physical Demands and Work environment
- Able to meet and perform the physical requirements and to work effectively in an indoor environment, which is typical of this position.
- Frequent lifting, bending, climbing, stooping and pulling.
- Frequent repetitive motions.
- Continuous standing and walking.
Required education and experience
- High School diploma or equivalent.
- Must be 21 years or older.
EEO statement
We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.