What are the responsibilities and job description for the Resident Manager position at THE DOUGLASTON COMPANIES?
Job Details
Description
Who we're looking for:
We're looking to build the best teams possible with highly motivated and engaged employees. We have an exciting opportunity for a Resident Manager to join Clinton Management. If you are looking to work in a collaborative and supportive environment, but also be challenged in your role, we welcome you to apply!
Essential duties and responsibilities:
- Supervise building staff members including, assigning work, coaching and developing staff, hiring and disciplinary actions.
- Diagnose and repair problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, water features, and waste management systems.
- Collaborate with property management and fellow maintenance team members to coordinate repairs, maintenance schedules and unit turns.
- Conduct regular inspections to identify potential safety hazards and promptly address them. Ensure compliance with safety regulations and report any concerns to the Property Manager.
- Inspect property mechanical systems daily; immediately address safety issues with management.
- Provide excellent customer service to residents, addressing their maintenance needs with a friendly and approachable attitude. Be a responsive and reliable point of contact for all maintenance inquiries.
- Assist in the preparation of staff work and preventive maintenance schedules, daily rounds, as well as maintaining an inventory of supplies and tools sufficient for providing the appropriate level of service.
- Conduct routine preventative maintenance activities in partnership with supervisor
- Maintain workplace safety policies and standards
- Perform or schedule move-out inspections for vacating tenants.
- Inspect property mechanical systems and grounds; immediately address safety issues with management.
- Work with Property Manager on various reports, such as incident and management reports.
- Collaborate with construction and development departments.
- This is a Live-In position and will include a 3BR apartment accommodation.
Qualifications
Qualifications, skills and abilities:
- 3-5 years Superintendent experience in a rental Building
- Working knowledge of city, state and federal programs and regulations. (not critical)
- Experience with repairs, maintenance, mechanicals.
- Must be able to effectively communicate and interface with all levels of management, residents, vendors, leasing, accounting and collection departments.
- Able to communicate thru emails Word and Excel programs.
- Must be able to create and analyze budgets and quarterly management reports. (helpful)
- Must have excellent organizational skills.
- Strong leadership with a proactive approach to problem solving, required.
- Customer Service oriented with the ability to keep calm in stressful situations.
- Must be able to respond quickly to Emergencies.
- Gas, Fire and Flood.
- Position requires hands on ability to maintain property. (Landscaping a plus)
- Experience with Paycom, Yardi and HappyCo a Plus.
- Work Closely with the PM and Facilities team
- Submit Daily Recaps to Upper Management
- Standpipe, Sprinkler plus FACP licenses a plus,
- Bilingual a plus. Rental building experience a plus.
Who we are:
Douglaston Development, Levine Builders, and Clinton Management are a dynamic privately held group of companies with a unique owner-builder-manager advantage, known collectively as The Douglaston Companies.
The Douglaston Companies started with the founding of Levine Builders in 1979 with just two people. Standing by our core values of integrity and ethics for the past four decades the firm has grown to 200 employees. By providing general contracting and construction management services, Levine Builders has built, renovated and rehabilitated thousands of residential units and millions of square feet of commercial, hotel, office buildings, retail centers, religious, educational, and healthcare facilities.
With the later establishment of Douglaston Development as the driving engine of the organization, the two companies worked in unison to leverage each others expertise to develop and build most complex projects while also growing and thriving in challenging markets.
In 2002, Clinton Management was founded to manage the expanding portfolio of developments created by Douglaston Development and constructed by Levine Builders. Clinton Management oversees a broad portfolio of moderate-income housing, luxury apartments, commercial, and retail properties.
Each affiliate company works together to cohesively acquire property, develop it to its full potential, and manage it efficiently, assuring that each investment achieves and maintains maximum value and profitability while strengthening the community in which the assets are located.
The Douglaston Companies is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, gender, gender identity or expression, sexual orientation, genetic information, national origin, ancestry, medical condition, disability, marital status, caregiver status, pregnancy, citizenship, age, military or veteran status, or other applicable legally protected characteristics.
Salary : $100,000 - $115,000