What are the responsibilities and job description for the Location/Office Director position at The Enrichery?
The Enrichery is seeking a dedicated, entrepreneurial, and solution-oriented Director to lead our newest location. This role requires a dynamic leader who excels in client satisfaction, business development, and location management.
We are in the process of opening our 6th location in the greater-Houston area, however, our decision for where we will open will depend on the Location Director we hire. If hired, you’ll be included in this process and you’ll be placed at our newest location.
Key Responsibilities:
- Client Relations: Ensure outstanding customer service, build strong client relationships, and provide individualized solutions for students.
- Business Growth: Drive sales, monitor performance, and implement initiatives to expand the location.
- Operational Leadership: Oversee student progress and support Academic Coaches in delivering exceptional educational experiences.
- Community Engagement: Establish and maintain partnerships with schools and organizations to enhance student opportunities.
- Team Management: Lead, mentor, and hold Academic Coaches accountable for student success.
- Revenue & Program Development: Monitor key performance metrics, grow enrollment in coaching and test preparation programs, and innovate new offerings.
- College Admissions Support: Collaborate with the Director of Business Development to fill College Admissions Workshops and advise students on admissions strategies.
- CRM & Data Tracking: Utilize Google Sheets, monday.com, and Zoho CRM to track leads, client interactions, and student progress.
- Event Representation: Represent The Enrichery at school and community events.
What to Expect:
- Training & Onboarding: Hands-on experience shadowing current Directors over a 2 week period.
- Strategic Involvement: Weekly meetings to brainstorm initiatives and address challenges.
- Professional Growth: Monthly development opportunities and ongoing feedback.
- Flexible Work Schedule: Enjoy a four-day workweek with occasional evening/weekend commitments.
- Bonus Incentives: Quarterly bonuses for meeting revenue goals.
Qualifications:
- Experience in Business Development & Community Outreach (preferred).
- Knowledge of Local Schools & College Admissions (a plus but not required).
- Exceptional Communication Skills: Strong phone and written communication; ability to resolve client concerns effectively.
- Highly Organized & Results-Driven: Attention to detail with the ability to prioritize and adapt throughout the day.
Benefits:
- Monthly professional development & team-building events.
- 80 hours of PTO paid holidays (including ten days for winter break, three days for Thanksgiving, and two days for Spring Break).
- Medical, dental, and vision insurance short-term disability.
- Four-day workweek.
- Quarterly performance bonuses.
Work Schedule:
- Monday-Thursday, 9:30 AM-5:30 PM (or 10:00 AM-6:00 PM) with occasional evening/weekend obligations.
- Fridays are flex days for additional work as needed.
- This is an in-office position.
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $70,000
