What are the responsibilities and job description for the Medical Front Office position at The Eye Institute?
We are seeking a skilled Front Desk Receptionist who is responsible for patient scheduling, registration, check in/check out processes, insurance eligibility verification as well as obtaining authorizations. Must have previous medical front office experience, be extremely dependable and able to work in fast paced environment.
Responsibilities
- Greet patients and visitors at the front desk, ensuring a welcoming atmosphere.
- Manage patient check-ins and check-outs efficiently, maintaining accurate medical records.
- Handle phone calls, scheduling appointments, and addressing patient inquiries with professionalism.
- Verify insurance and demographic information at each visit, collect co-payments and patient balances.
- Maintain confidentiality and comply with HIPAA regulations in all patient interactions.
- Assist with administrative tasks, as assigned.
Knowledge, skills, abilities required for the position:
- Previous experience with telephone systems.
- Knowledge of Microsoft Word and Excel.
- Knowledge of grammar, spelling and punctuation.
- Skill in operating a variety of office equipment.
- Ability to establish and maintain effective working relationships with other employees and the public.
- Ability to work under pressure, communicate and present information.
- Ability to read, interpret, and apply policies and procedures.
- Ability to identify problems, recommend solutions, organize and analyze information.
- Knowledge of medical practice procedures and functions preferred
- Knowledge of insurance and billing procedures including Medicare, Medicaid and Managed Care Plans.
Required experience:
- High school or equivalent, preferred.
- One year working in medical office.
Benefits:
- Competitive Pay
- Health Insurance
- Dental Insurance
- 401k & Profit Sharing Plan
- Optional Insurance plans including: Term Life, Long-Term Disability, Accident, Cancer, FSA, Critical Illness.
- Paid Time Off
- Vacation
- Employee Assistance Program
- Bereavement Leave
The Eye Institute, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, Equal opportunity extends to all aspects of the employment relationship including but not limited to hiring, promotions, training, working conditions, compensation, benefits, discipline and discharge, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Job Type: Full-time
Benefits:
- 401(k)
- Bereavement leave
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid time off
- Retirement plan
- Uniform allowance
Medical Specialty:
- Ophthalmology
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Tulsa, OK 74137 (Required)
Ability to Relocate:
- Tulsa, OK 74137: Relocate before starting work (Required)
Work Location: In person
