Traveling Medical Front Office

Job description:

The Front Desk employee will provide a high quality and responsive reception service to all patients ensuring that the reception runs efficiently and in accordance with the practice requirements. The Front Desk employee is responsible for managing patient flow in the office, by moving patients through predetermined schedule of appointments.

This position is primarily located in the Tulsa Area but will travel frequently.

Essential Functions:

Welcomes patients and visitors to the medical office by greeting patient and visitors in person and on the telephone; answers inquiries or refers questions to the appropriate staff member

•  Schedules appointment for the physician/s and physician assistant to optimize patient satisfaction, provider time and most effective utilization of examining and treatment rooms

•  Prepares a daily schedule of examinations or treatment

•  Endeavors to keep patients on schedule by reminding provider of service delays

•  May assist other staff members with their duties as workload dictates

•  Insurance verification and collection of co-pays

•  Provides positive customer relations in dealing with patients, families, physicians, members of the healthcare team, referral sources, services agencies and others

•  Adheres to all department/facility policies

Requirements and Qualifications:

Ability to communicate effectively both verbally and in writing

Basic office skills:

•  Computer skills are essential

•  Close attention to detail

•  Ability to work in a stressful environment

•  Consistent attendance is required to assure that the client facilities’ needs and patient needs are met

•  To comply with all client facilities’ policies, procedures and practices

•  To comply with all policies and to uphold our standards of excellence while on assignment at our client facilities

•  Ability to work collectively in an office setting and independently on assigned tasks.

Education and Experience:

•  Minimum of a High School diploma.

•  At least one-year relevant experience and/or training.

•  Knowledge of ICD-10 and CPT billing codes a plus.

Additional qualifications:

•  Special Skills: Possess ability to work independently/autonomously and interdependently with other health care professionals. Have extensive patient assessment skills using diagnostic methods and instruments and passes ability to develop appropriate plan of care, modifying as indicated. Possess effective communication skills and interpersonal skills with patients, families and members of health care team.

Physical Demands:

Works in a fast-paced, well-lit, comfort controlled medical office. High traffic area. Interaction with others may be constant and interruptive. Work may be very stressful. Most of public contact involves people needing medical care. Occasional evening or weekend work. Potential exposure to communicable diseases, toxic substances, and other conditions common to a clinic environment.

Position Type/Expected Hours of Work:

This is a full-time position in a reference clinical setting. The employee must be available during the "core" work hours of 8:00 am to 5:00 pm, Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

Travel:

Travel is required within this position.

Job Type: Full-time

Pay: From $17.00 per hour

Schedule:

 • 8 hour shift • Monday to Friday Education: • High school or equivalent (Preferred) Work Location: On the road Will travel between BA, Sand Springs, McAlester, Sallisaw, and Grove. Will get mileage reimbursement.

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* Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
* Answer telephones and direct calls to appropriate staff.
* Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
* Complete insurance or other claim forms.
* Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
* Transmit correspondence or medical records by mail, e-mail, or fax.
* Maintain medical records, technical library, or correspondence files.
* Receive and route messages or documents, such as laboratory results, to appropriate staff.
* Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
* Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
* Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
* Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
* Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
* Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
* Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
* Arrange hospital admissions for patients.
* Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.

Salary : $17