Site Manager – Airport Janitorial Services (DEN)

Location: Denver International Airport (DEN)

Company: TFG Aviation

Type: Full-Time (Contingent Upon Award)

Position Overview:

TFG Aviation is hiring two full-time Site Managers to oversee janitorial service delivery in distinct zones: (1) Airport Concourse Janitorial (A/B/C & airfield buildings), and (2) Main Terminal & Airport Office Building. Each Site Manager will direct daily operational performance, lead compliance and quality programs, and supervise assistant managers and frontline teams.

Key Responsibilities:

• Manage janitorial operations for assigned terminal or concourse contract
• Supervise staffing, scheduling, employee relations, and training
• Maintain full compliance with DEN cleanliness standards and safety protocols
• Implement and enforce quality control, environmental programs, and safety certifications
• Serve as primary liaison to DEN Program Administrator for assigned zone
• Lead inspections across all shifts in a 24/7/365 operation
• Anticipate, identify, and resolve service and operational issues with a results-oriented approach to performance
• Be influential in building an environment of ownership within the team so that employees feel empowered to use their judgment and make safe and sound decisions
• Contribute to operational safety, a satisfying work environment and improved quality of service
• Supply management
• Liaison between Airline Customer, TSA, DEN Badge Office, CBP, etc.
• Maintains cleaning quality control programs required by Client
• Operates independently and efficiently without daily supervision; remains flexible due to operational shift requirements and/or labor issues
• Ensures the quality of cleaning service exceeds out Client’s expectations through inspections, customer relations, and consistent Client communications
• Review and submit employee payroll in ADP.
• Ensures employee compliance with professional attire and uniform policy

Qualifications:

• 8 years of management experience in janitorial operations
• 3 years of experience managing a 24/7/365 contract with at least 100 employees
• Experience in large public facilities (airport preferred)
• Proven track record in operations, quality control, labor compliance, and union environments
• Professional certifications in environmental services (BSCAI, IEHA) preferred
• CPR/First Aid Instructor certification preferred (or ability to obtain)
• Excellent problem-solving skills• Ability to apply creative solutions that have positive impact on results
• Ability to respond quickly and seize opportunities
• Exhibit leadership qualities which elicit trust with employees, customers, and airport community
• Demonstrate sound judgment
• Manage and teach all safety aspects of airport service functions
• Audit and inspect adherence to all SOPs

Physical Demands: The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is frequently required to talk or hear.
• While performing the duties of this job, the employee is frequently exposed to an indoor airport environment and occasionally exposed to outdoor weather conditions.

Contingency Clause:

• This position is contingent upon contract award. Final candidates selected for consideration must sign a Letter of Intent (LOI) or contingent employment agreement affirming their commitment to join TFG Aviation if awarded the contract.

TFG Aviation is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of TFG Aviation to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. TFG Aviation also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985.