What are the responsibilities and job description for the Operations Support position at The Farmers State Bank and Trust Company?
OPERATION SERVICES CLERK I
The Operation Services department is seeking an individual to fill the position of Operation Services Clerk. This person will initially begin cross training in all facets of the Operation Services department. Future activities will be dependent upon the skills of the person accepting the position, the needs of the department, and how quickly the person learns the duties.
Representative Duties:
Daily reconcilement of all Bank applications; Correspondent Bank reconciliations; Debit Card processing and maintenance support; Bank cash position management; Wire Transfers and FedLine Advantage; ACH processing; Data Entry verification for Debit Cards, CD, and IRA applications; Statement Processing; Customer support; Exception/Unposted item handling; Overdrafts; Process Electronic Fund Transfers Error Resolution claims; Backup for other staff members as needed; work on special projects; and other duties as assigned.
Requirements:
Skills Needed
- Microsoft Office proficiency (Word, Excel, Outlook, Teams)
- Above average computer knowledge
- Critical thinker
- Able to work independently as well as being a team player
- Able to work in a changing environment
- Strong organizational, multi-tasking, and prioritizing skills
- Attention to detail and accuracy
- Highly effective oral and written communication skills
- Must possess the ability to provide excellent customer service not only to customers but other Bank departments.
- Must be flexible
Physical, Mental, Visual Skills
- Mental stress varies with peak and slow periods of customer activity.
- Visual stress may vary with computer and/or on-line workload.
- May require working in a seated or standing position for continuous periods of time.
- Physical demands of light work exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Knowledge and Qualifications
Must be knowledgeable of Bank products, procedures, and operations
College degree in Business, Accounting, or related field is preferred, or equivalent years of experience in Bank operations or similar financial functions.
