SNAP Outreach Specialist - West Hawaii Island

Company Description

THE FOOD BASKET INC, Hawaii Island's food bank, is dedicated to addressing food insecurity and hunger.

Role Description

The Food Basket’s SNAP Outreach program seeks a highly motivated and compassionate individual to serve as a West Hawaii Supplemental Nutrition Assistance Program (SNAP) Outreach Specialist. The SNAP Outreach Specialist will raise awareness of SNAP benefits among eligible individuals and families and assist in the application process. This role will involve building relationships with community-based organizations, the education system, and social service agencies to promote SNAP and other related programs. This position combines outreach and in-office work.

Key Responsibilities

·        Develop and implement outreach strategies to reach eligible individuals and families who may qualify for SNAP benefits.

·        Build and maintain relationships with community-based organizations, local businesses, and social service agencies to promote SNAP and other related programs.

·        Conduct presentations, workshops, and other educational sessions to inform the public about SNAP eligibility and benefits.

·        Provide SNAP information and assistance to individuals and families seeking to enroll.

·        Assist with the completion and submission of SNAP applications and required documentation.

·        Conduct follow-up outreach activities to ensure that individuals and families receive their SNAP benefits and other related assistance.

·        Track and report on outreach activities and program outcomes

·        Collaborate with other SNAP outreach specialists and community partners to identify gaps in services and opportunities for program improvement

·        Create engaging digital content to post on SNAP Outreach social media accounts (Instagram, Facebook)

·        Update and maintain SNAP Outreach social media accounts and LinkTree page with up-to-date information on program services, contact information, and other information for clients

·        Create and update informational flyers, handouts, and brochures for SNAP clients

·        Maintains client confidence and trust by keeping information confidential

·        Complies with equal rights and opportunities regulations

·        Other duties as assigned

Qualifications

·        High school diploma and two years of outreach experience

·        Associate degree or higher

·        Experience in community outreach, program development, or related areas

Skills, Abilities, & Others

·        Excellent communication and interpersonal skills

·        Ability to work with people from diverse backgrounds

·        Ability to build and maintain relationships with community partners and stakeholders

·        Ability to work independently

·        Proficient computer skills

·        Hawaii Driver’s License

·        Access to an insured vehicle

·        Bilingual skills a plus

Work Environment and Hours

·        70% outreach services, including travel time, and 30% in office work.

·        40 hours per week, Monday to Friday, may require some weekend hours of work.

·        This job requires traveling to meet potential clients and to provide community outreach services.

Benefits

·        Medical Insurance

·        Life Insurance

·        Paid Time Off

·        Retirement

·        Travel Mileage Reimbursement

·        Other Employee Perks