What are the responsibilities and job description for the Enterprise Account Management position at The Fountain Group?
Pay: $75-$80
We are a national staffing firm and are currently seeking an Enterprise Account Manager for a prominent client of ours. Details for the position are as follows:
Job Description:
We are a national staffing firm and are currently seeking an Enterprise Account Manager for a prominent client of ours. Details for the position are as follows:
Job Description:
- As an Account Manager, you will help develop growth plans and spearhead the day to day execution for a portfolio of brands.
- The role will involve a blend of data analysis, operational insights, and relationship management and execute a number of strategic growth, profitability, and customer experience workstreams, in close partnership with some of our largest Enterprise partners.
- Onboarding new locations to the platform (creating bulk upload sheets, work orders in salesforce, working with internal cross-functional teams to ensure successful activation, submitting catalog/menu build tickets)
- Supporting team on inbounds related to menu and catalog and submitting relevant tickets to resolve
- Supporting team on monthly and quarterly accounting reports for self-delivery merchants
- Managing all Jira/ticket management - catalog, integrations, analytics, data eng, etc.
- Weekly reporting emails and ad hoc reporting requests - Running test orders and troubleshooting technical issues
- 5 years of experionce.
- US Citizenship or Green Card are required for the role. W2 position.
Salary : $75 - $80