What are the responsibilities and job description for the Concierge position at The Gables of Tallahassee?
Legend Senior Living is proud to be recognized as a Certified Great Places to Work 6 years in a row!
The Gables of Tallahassee is proud to be part of the Legend Senior Living family and we are hiring! A career with us means quality training, plenty of growth and development opportunities and a team that feels like family.
We are looking for outstanding individuals to join the administrative team as a Concierge. You will make a difference by courteously assisting residents and guests at the front desk. This includes providing information about local attractions, conducting community tours and relaying messages to the appropriate department.
BENEFITS
As you enrich the lives of seniors, we want to do the same for you. Legend provides for your financial, physical and mental well-being through the following benefits:
- Standard and supplementary insurance
- Retirement program
- Paid time off
- Holiday pay
- Annual performance appraisals/evaluations
- Continuing education
- Legend of Honor bonus
- Resident move-in bonus
- Celebration/sympathy gifts
- Scholarship program
- PTO donation program
- Crisis care program
- Employee Assistance Program
Requirements
Responsibilities of this position would include but not be limited to:
- Serves as the frontline ambassador to all residents and guests providing the highest level of customer service, especially as it relates to new residents
- Receives initial customer and resident concerns and directs them to the appropriate department for follow-up
- Maintains a strong knowledge of the local community and provides residents and guests with information regarding festivals, events, attractions, restaurants, tours and transportation schedules in the surrounding area
- Coordinates resident parking and valet needs, and assists with loading/unloaded as needed
- Conducts tours and ensure that model rooms are ready and available for viewing
- Ensures that front desk and other common areas are clean and stocked
Previous experience in a similar role is preferred, but it is not required.
Legend Senior Living is a drug free workplace and drug screening will be conducted at the company’s discretion.