What are the responsibilities and job description for the Accounts Receivable Specialist position at The Gerson Companies?
Company Overview: Join The Gerson Companies, a third-generation family-owned importer and manufacturer specializing in seasonal, gift, and home decor. With over 80 years of experience, we are known for our commitment to quality and innovation. Our headquarters and 500,000 sq. ft. distribution center are located in Olathe, KS, with additional offices in Hong Kong, Shanghai, and sales personnel across the United States. We showcase our product lines in over 10 markets nationwide, including permanent showrooms in Atlanta and Las Vegas.
Role Overview: As an integral member of the finance department, you will be responsible for handling customer payments efficiently and accurately. Your role will involve maintaining positive relationships with clients, resolving payment-related issues, and ensuring timely collections. This position requires a keen eye for detail and the ability to thrive in a fast-paced, high-volume environment.
Responsibilities and Duties:
- Manage and maintain customer accounts, keeping them up to date with accurate information.
- Utilize effective communication skills to interact with customers, addressing payment inquiries, and conducting follow-ups on overdue payments.
- Investigate and resolve short payments, claims, and discrepancies promptly, taking appropriate escalation actions as needed.
- Collaborate with cross-functional teams, including Sales, Customer Service, Distribution, and Accounting, to resolve customer issues and concerns.
- Perform regular account reconciliations to ensure accuracy and integrity of financial data.
- Verify billing accuracy to prevent errors and discrepancies in customer transactions.
- Prepare clear and comprehensive monthly reports and analyses related to accounts receivable activities.
- Strive to provide above-and-beyond customer service to maintain strong business relationships.
- Accurately record customer payments in the system and process bank deposits efficiently.
- Handle multiple tasks simultaneously, often using multiple screens and systems, to meet deadlines and maintain productivity.
- Perform other duties as assigned from time to time.
Qualifications:
- Some college coursework in Accounting or Business preferred; a high school diploma is required.
- Strong typing and 10-key accuracy, with exceptional attention to detail.
- Proficiency in Excel and financial data management.
- Excellent interpersonal and communication skills, both written and verbal.
- Strong work ethic with the ability to adapt to time-sensitive deadlines and high-pressure situations.
- Naturally inquisitive, with a keen interest in analyzing numbers and variances to provide meaningful insights.
- Ability to prioritize multiple tasks and meet deadlines while remaining flexible.
- 1–2 years of accounting experience preferred, but not required.
- Bilingual in English and Spanish preferred but not required.
The Gerson Companies and Park Hill Collection is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Pre-employment criminal background check and approval required.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $18 - $20
