What are the responsibilities and job description for the Plumbing Service Dispatcher position at The Green Air Group LLC?
As part of our efforts to provide high quality products and exceptional service, The Green Air Group is actively seeking a Plumbing Service Dispatcher. This position has potential for growth within our company. The ability to provide a high level of customer service is essential to this position. We are looking for a team player who is committed to providing excellent customer service while working in a safe, timely, and professional manner.
Job Description - Duties and Responsibilities include, but are not limited to:
- Maintain the Service Technicians’ daily schedules and dispatch the technicians as service calls are completed.
- Schedule return trips with customers when parts are in.
- Receive incoming calls from customers regarding service calls.
- Clear and concise communications with the Service manager, employees, and company customers, including keeping customers appraised as to company schedule and requested lead-times.
- Creating, sending, and tracking invoices for Client/Owners.
- Make outgoing calls to schedule maintenance and/or reminder calls to ensure the technicians schedule will be efficient.
- Represent the company professionally, honestly, and ethically in all business matters and activities.
- Additional duties as assigned.
- Experience with ServiceTitan is a plus.
- Must be detail oriented, punctual, and work well within a team.
- Initiate tasks and execute accurately.
- Ability to administer multiple tasks independently and concurrently.
- Team player with self-confidence and professional presence.
- High degree of maturity and business judgment.
- Possess a positive attitude and work ethic.
- Knowledge of plumbing industry is recommended.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office (Word & Excel).
- Excellent organizational and interpersonal skills.
- Enthusiastic, self-motivated, and dedicated to high-quality work.
- This is an on-site position in Freeport, Florida.
- The job schedule will include occasional weekends to support on-call technicians.
Experience & Education/Certification:
- High school graduate or equivalent.
$20.00 to $25.00 an hour, commensurate with experience and full benefits package including medical, vision and dental insurance, paid time off, and holidays.
Preplacement Requirements:
The Green Air Group, LLC participates in E-Verify.
The Green Air Group, LLC is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
If you are interested, please send an email to mbrown@greenairgroup.com with your resume and contact information.
Location: Freeport, FL.
Job Type: Full-Time; Non-exempt
Salary : $20 - $25
