Billing Analyst III

At Greenbrier, we do the hard work that matters. The Greenbrier Companies (NYSE:GBX) is powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail transportation equipment and services.

Greenbrier’s heritage of hard work and industrial innovation is celebrated at every level of our organization. We structure our business to support teams that deliver innovative solutions for our customers while positively impacting the world around us.

Greenbrier’s success begins with people. We believe in supporting our global workforce through our unwavering attention to Safety, Quality, Respect for People and Customer Satisfaction. Our IDEAL commitment is rooted in these values, which promotes Inclusion, Diversity, Equity, Access, and Leadership, creating a culture where employees are fulfilled and feel good about coming to work every day. A diverse, qualified, and engaged talent base is the key to our success.

Summary

The Billing Analyst III ensures accurate and timely billing of freight and tank car repair work by working with a network of plant leadership and analysts. The Billing Analyst III also partners with the repair teams to troubleshoot, ensure best practices and train new users.

Duties and Responsibilities

To perform this job successfully an individual must be able to perform the following essential duties satisfactorily. Other duties may be assigned to address business needs and changing business practices.

• Ensures timely and accurate billing and invoicing of work completed in our systems daily Rule 1, AAR, Backshop and customer specific billing program.
• Ensures all billing edits are updated daily and no variances exist between our ERP and Billing systems for labor or material.
• Works with plant leadership for customer specific updates.
• Supports billing team in research of invoices.
• Monitors industry circulars, AAR Field and Office Manuals to ensure required changes are made to shop processes and software systems. Partners with IT for such system improvements.
• Monitors and distributes KPI reports measuring car repair billing performance.
• Supports customer billing inquiries and sets appropriate expectations.

Qualifications

The following generally describes requirements to successfully perform the assigned duties.

Minimum Qualifications

• 5 years related work experience
• Associates or Bachelor’s degree in STEM Field preferred
• Proficient with standard desktop Microsoft applications including but not limited to, Outlook, Teams, Word and Excel
• Ability to collaborate and communicate professionally, both verbally and in writing, at all levels of the organization
• Ability to organize and prioritize multiple tasks with accuracy and attention to detail
• Ability to drive results through information and team performance
• Ability to reason, make decisions and exercise independent judgment in various situations
• Ability to solve problems through an analytical approach

Preferred Qualifications

• Knowledge of AAR Car Repair Billing Rules as well as AAR Field and Office Manuals
• Knowledge of AAR CBRDX Process including exception letters
• Experience with RailcarRX, Syspro and DAX365

Work Environment and Physical Requirements

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The majority of the time in this position will be in a climate-controlled office environment within a manufacturing plant, which will require the use of personal protective equipment as environmental conditions dictate.

Physical Activities and Requirements 

Frequency Key

Not Applicable: Activity is not applicable to this occupation

Occasionally: Occupation requires this activity up to 33% of the time (0- 2.5 hours/day)

Frequently: Occupation requires this activity from 33% - 66% of the time (2.5: 5.5 hours/day)

Constantly: Occupation requires this activity more than 66% of the time (5.5 hours/day)

Working Postures

• Sit: Constantly
• Stand: Frequently
• Walk: Occasionally
• Bend: Occasionally
• Kneel/Squat: Occasionally
• Crawl: Not Applicable
• Climb: Not Applicable
• Reach Forward: Occasionally
• Reach Upward: Occasionally
• Handling/Fingering: Constantly

Lift / Carry Requirements

• 5-10 lbs: Occasionally
• 10-25 lbs: Occasionally
• 25-50 lbs: Not Applicable
• 50-75 lbs: Not Applicable
• 75 lbs: Not Applicable

Push / Pull Requirements

• Up to 10 lbs: Occasionally
• 10-25 lbs: Not Applicable
• 25-50 lbs: Not Applicable
• 50-75 lbs: Not Applicable
• 75 lbs: Not Applicable

EOE including Vet/Disability

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Greenbrier makes reasonable accommodations in the application and hiring process for individuals with known disabilities, unless providing accommodation would result in an undue hardship. Any applicant believing that he or she may need reasonable accommodation for any part of the application and hiring process should contact Greenbrier Human Resources at careers@gbrx.com or call us at 503-684-7000. ----------------------------------------------------------------- Email communication from The Greenbrier Companies (Greenbrier) will always come from a corporate email address that ends in @gbrx.com or from our applicant tracking system, iCIMS, after you have created a secure account and submitted your application. During the application process, you will create a secure account in our secure applicant tracking site that ends with “-gbrx.icims.com”. In this portal, we will ask you to provide your contact information, past employment history, education history and other job-related information.