What are the responsibilities and job description for the Sales / Account Manager position at The Grounds Guys?
Job Description
Salesperson / Account Manager
The Position
The Sales Representative / Account Manager works to expand and grow our commercial and residential landscape maintenance business by selling new services to existing clients and pursuing new clients. In addition, the Sales Representative / Account Manager maintains an ongoing relationship with customers to encourage networking and repeat business.
Sales / Account Manager
High Payoff Activities : The Sales / Account Manager will pursue and cultivate strong professional relationships with our customers by analyzing the market, identifying viable target clients, reaching decision-makers, and intensely focusing on turning leads into accounts and sales. They will estimate and sell landscape maintenance services to new and existing customers through base contracted services and enhancements.
They will visit each client's property to assess service delivery vs. the SOW and customer expectations. The Sales / Account Manager will provide a detailed report to the customer and follow-up with each customer to ensure satisfaction with services. Maintain customer accounts.
Additional Responsibilities : Develop sales strategies and help develop sales presentation materials. Deliver effective sales presentations in person. Professionally conduct meetings with clients. Plan and manage appointment schedules. Maintain exceptional internal and external customer communication. Maintain accurate sales documentation. Maintain up-to-date knowledge of all products and services and stay current with market trends. Address clients' questions, comments, and concerns to ensure a high level of client satisfaction.
Reports to : The Sales / Account Manager will report directly to the Sales Manager / or Owner.
Preferred Skills, Experience & Requirements :
- Selling experience
- Experience managing multiple projects and able to multi-task in a large territory
- Proficient with computer software programs including MS Office suite (Word, Excel, Outlook and PowerPoint)
- Experience with a CRM tool beneficial
- Highly competitive, positive, and results driven sales person
- Excellent presentation skills
- Excellent oral and written communication skills to build client and solution / value-based proposals
- Landscape Design & Horticultural experience preferred
- Coach-able, trainable, and have a good personality
- Local knowledge and contacts in one or more market segments preferred
- 3-5 years' experience in the Landscape service industry, or similar industry with commercial Landscape contract sales desirable
The Grounds Guys are an Equal Opportunity Employer
When you put on The Grounds Guys® uniform, you become part of a team-local experts who strive to treat everyone with respect, do the job the right way, and simply enjoy life in the process. Working for our franchises means they'll take care of you the way they take care of their own family and friends. And cultivating a culture of CARE, among the team and within the communities, is as important as trimming hedges and planting flower beds-it's part of everything The Grounds Guys do.
