Pickleball Club Operations Manager

Job Title: Operations Manager

Location: The Hangar Pickleball Club, San Luis Obispo

About Us: The Hangar Pickleball Club is an exciting new startup dedicated to creating a premier destination for pickleball enthusiasts in San Luis Obispo. Our mission is to provide a top-tier facility with exceptional programming, events, and amenities to foster a thriving community of players.

Job Description: We are looking for a dedicated and organized Operations Manager to oversee and streamline daily operations at The Hangar Pickleball Club. This role is ideal for an individual with a passion for pickleball and experience in operations management. The Operations Manager will be responsible for developing and enforcing standard operating procedures, managing staff and coach schedules, handling payroll, and ensuring seamless facility operations.

Key Responsibilities:

• Develop, implement, and enforce Standard Operating Procedures (SOPs) to maintain efficiency and excellence in all club operations.
• Oversee scheduling for employees and coaches to ensure optimal staffing levels for events, lessons, and general operations.
• Manage payroll and ensure accurate and timely compensation for all staff.
• Supervise the maintenance and upkeep of all club facilities, ensuring cleanliness, safety, and operational readiness.
• Oversee food and beverage operations, ensuring high-quality service and compliance with health and safety regulations.
• Develop and manage sponsorship opportunities and community outreach initiatives to build strong local partnerships.
• Drive membership sales, promotions, and marketing efforts to enhance the club’s visibility and attract new members.
• Work closely with the Event Manager to align operational needs with programming and event execution.
• Monitor financial performance, optimize budgets, and ensure the club operates efficiently and profitably.
• Address member concerns and ensure an outstanding customer experience at all times.

Qualifications:

• Passion for pickleball and experience in operations management, hospitality, or club management.
• Strong leadership, organizational, and problem-solving skills.
• Experience with scheduling, payroll, and financial management.
• Knowledge of facility maintenance and food and beverage operations.
• Background in marketing, promotions, or membership sales is a plus.
• Excellent communication and interpersonal skills to build strong relationships with members, staff, and community partners.
• Ability to thrive in a fast-paced startup environment and adapt to evolving operational needs.

Why Join Us?

• Be part of an innovative startup and help shape the future of pickleball in San Luis Obispo.
• Work in a dynamic, community-driven, and active environment.
• Competitive salary and benefits based on experience.
• Opportunity to take on a leadership role and make a significant impact.

If you have a passion for pickleball and a strong background in operations, we’d love to hear from you! Apply today and help us build The Hangar Pickleball Club into a premier sports and social destination.

Job Type: Full-time

Pay: $68,500.00 - $78,000.00 per year

Schedule:

• 8 hour shift
• Choose your own hours
• Evenings as needed
• Monday to Friday
• Weekends as needed
• Year round work

Application Question(s):

• A shift manager has completed their duties and even gone ahead to prep for the next shift. A group of 3 pickleball players needs a 4th. Its our policy to not play pickleball while on the clock. In this circumstance, it would greatly benefit the group to have a 4th so the shift manager jumps in. How would you address this once you found out that the shift manager was on the court?
• If you buy a bike for $800 and sell it for $1,000, then you buy the bike back for $1,100 and then sell it for $1,300, how much total profit did you make?
• When playing recreational pickleball, who's job is it to make a line call?

Experience:

• hospitality or facility management: 2 years (Required)
• Payroll management: 1 year (Required)
• Bookkeeping: 1 year (Required)
• Employee relations: 2 years (Required)

Ability to Commute:

• San Luis Obispo, CA (Required)

Ability to Relocate:

• San Luis Obispo, CA: Relocate before starting work (Required)

Work Location: In person

Salary : $68,500 - $78,000