Multinational Network Manager

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

A new role can expand your knowledge and your network, and help you learn more about our business. If you think this opportunity is a fit for your career you should apply. If you are not sure you can have a conversation with your manager.

We’re in the business of helping people achieve amazing things by protecting the things that matter most. And you can help us when you join our team of underwriters. They’re at the center of everything we do – and by joining us, you’ll be on a team known throughout the industry for providing our customers with just the right amount of coverage they need to pursue their unique interests. Your underwriting career here means collaboration, inclusivity, innovative thinking and so much more. Here, doing things the way they’ve always been done isn’t a part of the job. Here, you’ll be putting your creative insights to work with other underwriters and leaders, having a seat at the table with key decision makers. And you’ll have any number of opportunities for your career to grow in whatever direction you choose.

The Hartford is seeking a highly skilled Multinational Network Manager, who is responsible for the following:

• Responsible for ultimate local policy aspects of service delivery for assigned Network Partners, ensuring KPI’s are met for a positive client experience
• Engaging Network Partners in reoccurring stewardship meetings and in person visits to review and close out open items
• Utilize Global Online portal for SLA reporting review and actioning
• Function as a primary escalation contact for assigned Network Partners
• Assist with Network Partner onboarding process, as appropriate
• Manage Global Online portal updates for non-Global Online enabled partners
• Outbound reinsurance slip support - review, completion, and return to Network Partners
• Provide secondary support for Ocean Marine global program business
• Provide support for Global Online mailbox management and Multinational billing (premium reconciliation)
• Engage in local policy quality control efforts to ensure contract certainty

Qualifications:

• Insurance industry experience: 2-5 years preferred but not required
• Ability to effectively communicate information and ideas to influence and grow partnerships
• Proficiency in foreign language(s) is a plus, though not required
• Excellent communication, interpersonal and presentation skills
• An ability to think analytically about business problems, make recommendations and propose solutions
• High energy self-starter, who is resilient and has an entrepreneurial spirit
• Demonstration of solid time, organizational, and desk management skills
• Goal-oriented and delivers outcomes

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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