What are the responsibilities and job description for the Receptionist/Office Assistant position at The Healing Order?
Job Title: Receptionist at The Healing Order
Location: Portland, OR
Position Type: Full-Time (40 hours per week)
Salary: Competitive, based on experience
Benefits: Health, dental, 401(k) with matching, wholesale access to herbs and supplements, and complimentary treatments at The Healing Order.
About Us:
The Healing Order is a holistic health and wellness center dedicated to supporting our clients' journey toward well-being through integrative and natural healing methods. We offer a variety of services, including acupuncture, herbal medicine, nutritional counseling, and bodywork, all within a peaceful and nurturing environment. Our team is passionate about helping individuals restore balance and vitality, and we’re looking for a friendly, detail-oriented Receptionist to join our community.
Position Overview:
As the first point of contact for our clients, the Receptionist at The Healing Order plays a key role in providing an exceptional customer experience. You’ll be responsible for handling administrative duties, managing appointments, and supporting our team of practitioners, all while ensuring that the center operates smoothly and efficiently.
Key Responsibilities:
- Greet clients warmly and create a welcoming atmosphere
- Manage and schedule appointments using our booking system
- Answer phone calls and respond to emails in a timely and professional manner
- Process client intake forms and provide general information about our services
- Handle payments and assist with billing inquiries
- Maintain office organization, including restocking supplies and ensuring the cleanliness of common areas
- Support practitioners with administrative tasks as needed
- Assist with the promotion of our products, services, and special offers
- Ensure all client communications are handled with confidentiality and care
Qualifications:
- Previous experience in a receptionist or customer service role (preferably in a healthcare or wellness setting)
- Strong organizational skills and the ability to multitask effectively
- Excellent communication skills, both verbal and written
- Comfortable working with computer systems and scheduling software
- Friendly, empathetic, and client-focused attitude
- Ability to work independently and as part of a team
- Interest in wellness and holistic health practices is a plus
Why Join Us? At The Healing Order, we are more than just a workplace; we are a community committed to well-being. As a member of our team, you will receive:
- A competitive salary and benefits package
- Opportunities for professional growth and learning
- Access to complimentary treatments at The Healing Order
- A supportive, inclusive work environment where your contributions are valued
Job Type: Full-time
Pay: $17.80 - $18.49 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Corbett, OR 97019 (Required)
Ability to Relocate:
- Corbett, OR 97019: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $18
