What are the responsibilities and job description for the Beverage Cart Attendant position at The Highlands at Harbor Springs?
Overview:
The Highlands at Harbor Springs is seeking a Beverage Cart and Tee Attendant to provide exceptional service to our guests while enhancing their golfing experience. As a key member of our team, you will have the opportunity to sell and serve food and beverages while showcasing our resort's amenities.
We are looking for a reliable, friendly, and detail-oriented individual who can handle cash and operate a POS system with ease. This is a full or part-time position with flexible scheduling, allowing you to enjoy all the benefits of working at our beautiful resort.
Some perks of working for The Highlands include:
- A free Golf Pass and Ski Pass for both you and your family
- 40% off at the various Boyne Restaurants
- Discounts at other Boyne Resorts such as 30% Spa treatments at the Inn at Bay Harbor and Boyne Mountain
- Free Passes to Avalanche Bay Water Park at Boyne Mountain
- Discounts on lodging for Friends and Family
- Team Member Child Care
- Tuition Reimbursement
- Seasonal Team Member Health Insurance
- Service and Loyalty Bonus Program up to 5% of gross wages per season
- Team Member Housing available on a first come first serve basis*
We value great Leadership and strive to create lasting memories for every guest. Our core values guide us daily in creating an exceptional work experience.
Responsibilities:
- Stock beverage carts & tees to par levels each day
- Inventory all concession items
- Record and account for items sold, disposed of, or leftover
- Operate and maneuver the cart following proper procedures
- Operate POS
- Handle cash, room charges, and credit card payments according to SOP
- Maintain a high accountability level with personal cash bank
- Take guest's orders in a professional manner
- Upsell and describe products as needed
- Verify age on ID for sale of alcohol
- Keep cart organized and clean
- Handle complaints and comments/refer to proper personnel
- Ensure all equipment is clean and properly put away at the end of the shift
Qualifications:
- Must possess a valid drivers license
- Must possess ServSafe certification or obtain upon hire
- Knowledge of POS system helpful
