What are the responsibilities and job description for the Measure Tech (Part-Time) - East Hanover, NJ position at The Home Depot?
Req131176
Position Purpose
The Measure Technician works independently in a traveling field role in support of Home Depot's Measurement Services center. The Technician's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales, product inquiry, taking on-site home measurements, and coordinating installations in conjunction with the Measurement Services center. The position is also directly responsible for providing a positive customer experience, accurate measurements, entering and transmitting measurements by a tablet and various related department goals.
Key Responsibilities
Position Purpose
The Measure Technician works independently in a traveling field role in support of Home Depot's Measurement Services center. The Technician's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales, product inquiry, taking on-site home measurements, and coordinating installations in conjunction with the Measurement Services center. The position is also directly responsible for providing a positive customer experience, accurate measurements, entering and transmitting measurements by a tablet and various related department goals.
Key Responsibilities
- 90% Customer Service - Providing customer service by assessing customer needs, communicating with customers and conducting home measures.
- 10% Drawing Review - Review and edit of drawings in the tablet
- This Position typically reports to Local Field Manager
- This Position has 0 Direct Reports
- Typically requires overnight travel 5% to 20% of the time.
- Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
- Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- No additional qualifications
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
- No additional education
- 1
- No additional years of experience
- Action Oriented
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results
