Wedding and Catering Sales Manager

Are you passionate about creating unforgettable wedding and catering experiences? Imperial Event Center is seeking a dedicated and detail-oriented Wedding and Catering Sales Manager to join our team. In this role, you will work closely with clients to bring their dream events to life, guiding them through the planning process with exceptional service and expert coordination. If you thrive in a fast-paced, customer-focused environment and have a love for event planning, we’d love to hear from you!

Specializing in booking weddings, rehearsal dinners, after parties, Bon Voyage breakfasts, HS proms, college formals and fraternal events, not-for-profit organizations, family reunions, bereavement gatherings, and leisure groups such as birthday parties, baby showers, bridal showers, and other non-organized social events.

The primary function of this position is to generate catering sales! This position will be responsible for driving revenue and revenue growth through your individual sales efforts. This includes prospecting, answering inquiries, generating leads and developing positive relationships enhancing the local profile of The Imperial Event Center and gaining repeat business. This position will detail each event with the client to produce a plan for its execution which will be the blueprint for hotel operations to follow in production, while maximizing revenue from food, beverage, meeting room rental and group rooms. This position takes vision, marketing analysis, competitive analysis, and developing successful events that meet the client’s needs. Understanding the profitability of planning and organizing events to provide value to the client and bottom-line financial results for The Imperial Event Center is of utmost importance.

• Sales experience with the ability to generate revenue, the ability to close deals using overall business knowledge ensuring both client and company expectations are met.
• Understand pricing to generate profitable events.
• Knowledge of food and beverages, general catering practices, room layouts, and the ability to assist clients with space utilization for successful events
• Planning, coordinating with and without the on-site event contact for hotel events with a focus on successful functions.
• Maximizing banquet space to meet/exceed sales goals as established by the company.
• Produce an increase in new sales for the hotel and maximize revenue by up-selling current clients.
• Obtain detailed information regarding customers’ needs to use all banquet and meeting space to the hotel’s best advantage, listing any changes from previously blocked space, times and functions, using final arrangement guidelines.
• Gather and incorporate the detailed information relating to all functions booked into Banquet Event Orders.
• Work closely with other sales team members, food and beverage manager, banquet manager, front office manager and general manager.
• Effectively communicate client needs to all department managers relating to performing a service, including being available at important functions to greet them and to ensure proper service.
• Review noteworthy clients routinely with the Director of Catering and provide customer feedback.
• Attend banquets, meetings, trade shows, outside sales calls as requested by the Director.
• Think and use good judgment in soliciting business in accordance with the guidelines set up by the hotel.
• Reviews billing and payments with clients.
• Participate in client site inspections and set up pre planning meetings with clients which may include evening/weekend hours.
• Adheres to hotel policies and procedures, attends work on time as scheduled, and follows all safety and security rules and procedures.
• Attend and review detailed BEO’s during the weekly meeting.
• Ability to answer and make inquiries for clarity on any areas of need.
• Maintain an open dialogue with the operations manager ensuring customer satisfaction.
• Manage lead platforms and wedding sites such Zola, The Knot and Wedding Wire.
• Must be able to listen, read, write, and speak clearly and effectively, ensuring open lines of communication with colleagues and guests.
• Excellent customer service skills are essential, with an emphasis on professional and courteous interaction.
• Strong ability to perform basic math functions (addition, subtraction, multiplication, division) and interpret financial data (rates, ratios, percentages, etc.).
• Must be able to multi-task in a fast-paced environment while maintaining a professional demeanor.
• Must be comfortable with close teamwork and collaborating effectively with others.
• Ability to engage and collaborate with all departments, clients, and prospects to ensure seamless service and operations.
• Strong interpersonal skills, including empathy and the ability to understand and manage emotions, both personally and with others.
• Ability to work effectively in a team environment, contributing to group goals and supporting colleagues.
• Creative and analytical thinking to resolve challenges quickly and efficiently.
• Flexibility to handle changes and unexpected situations with ease.

College Degree preferred and additional education in the Hospitality Industry, Sales & Marketing preferred but not required.

1-2 years of related experience in the hotel/catering and or banquet industry preferred.

This position requires moderate physical requirements and requires the ability to bend, raise and sit / walk for 8 hours of an 8-hour day.

Must have average or above use of arms, hands, fingers, etc to operate office equipment and computers, and telephone.

Must have average or above hearing and vision to operate office equipment, computers, and telephones.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status, or any other legally protected factor.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Cell phone reimbursement
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities

Schedule:

• 8 hour shift
• Evenings as needed

Work Location: In person

Salary : $55,000 - $65,000