What are the responsibilities and job description for the Front Desk Agent position at The Inn at Leola Village?
The Inn at Leola Village is looking for a full time Front Desk Agent. We are looking for someone that can work 30-40 hours per week. Shifts could be first, second, or third. Must be able to stand for 8 hours and walk long distances. Must have a strong outgoing personality (not afraid to smile). Pay is $15-$17 per hour based on experience.
This position is responsible for checking hotel guests in and out of their rooms. This position is responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a Front Desk Agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls.
This position does not require any experience, but the ideal candidate should have a high school degree or GED equivalent.
Responsibilities include:
- Check guests in and out of their rooms
- Answer any questions guests have
- Make recommendations for activities and restaurants
- Store any luggage guests have
- Answer the phone and direct the call
- Take reservations on the phone
- Arrange transportation for guests
- Maintain the record of guests that have checked in and out
Qualifications for Front Desk Agent
- High school diploma or GED equivalent
- Excellent customer service skills
- Amazing interpersonal abilities
- Top-of-the-line organizational skills
- Ability to handle multiple tasks at once
- Amazing time management skills
- Incredibly detail oriented
- Able to work nights and weekends
Work Remotely
- No
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $15 - $17