What are the responsibilities and job description for the Regional Sales Manager-JCI position at The Joint Commission?
Serves as a key member of the regional sales management team. As such, plans and executes sales strategies for international product lines and conducts business development and account management activities for current and potential regional clients in Brazilian hospital market.
Candidates must reside in Brazil.
Builds, plans, and manages long-term sustainable business relationships to maintain and increase sales of JCI’s products and services to major health system accounts, key JCI customers and Ministries of Health and other Governmental entities. Cultivates and builds customer relationships at the executive level, providing customer coordination, and leveraging Principal consultants and other subject matter experts within JCI to assist in closing sales opportunities. Directs Account Management in the creation of proposals and negotiates contracts based on customers’ specific needs.
Responsibilities
- Builds/establishes/maintains relationships with key JCI clients, Health Systems and Ministries of Health. Understands the needs of these organizations.
- Creates sales opportunities by meeting with customers and potential customers, presenting at local and regional meetings and trace shows, coordinating client meetings with JCI executive staff and JCI subject matter experts to further the sales and account management process.
- Participates in product development/enhancement meetings with JCI product line management.
- Works to solve service issues/complaints with JCI product and services as expressed by regional customers.
- Fosters ongoing relationship with current and potential clients by conducting ongoing communication and timely client contact.
- Generates business leads, follows up on sales opportunities and converts opportunities to signed contracts for high reliability engagements.
- Documents and tracks customer needs and sales opportunities in Salesforce. Manages, maintains and reports pipeline of future business.
- Follow up with clients post survey/engagement to assess client satisfaction.
- Meets or exceeds annual sales expectations and KPEs as defined.
- Directs the development of solutions/bundles/proposals for clients.
- Works with the JCI product lines and JCI Marketing to create/shape/redefine JCI sales/marketing strategy and then implement these strategies.
- Works with the JCI management team to establish sound regional and/or country specific business strategies for continuous sales growth.
- Continuously monitors regional competition activities and trends in local policy changes.
Qualifications
- Bachelor’s degree required. Master’s degree or equivalent experience preferred.
- Prior work history in the health care industry required, including experience selling in the Brazilian healthcare provider markets.
- Prior work history or familiarity with local or international health care accreditation, accreditation standards, patient safety and quality of care role is preferred.
- A minimum of 10 years of successful management, sales, marketing, and/or account management experience.
- Ability to prepare and present at local and regional meetings with full understanding of the subject matter and the appropriate level of salesmanship and presentation skills.
- Excellent verbal and written communications skills. Including fluency in written and spoken English and fluency in written and spoken Brazilian Portuguese. Spanish is a plus.
- Ability to forecast sales and meet targets.
- Proven history as a positive relationship-management with customers.
- Strong people skills and willingness to work as valued team member.
- Ability to travel up to 50 – 75% throughout the region required. Occasional travel to the U.S. will also be required.
We offer a comprehensive benefit package. For a complete overview of our benefits package, please visit our Joint Commission Career Page
This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.