Demo

Customer Retail Manager, DC/Baltimore

The Kraft Heinz Company
Chicago, IL Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 4/17/2025
Job DescriptionHere at Kraft Heinz, our US Sales team aspires to be anIndispensable Partnerwith aGrowth and Winning Mindset, acutely focused onSuperior Executionevery day. This is our guiding compass to grow something great and make life delicious!Due to customer connectivity, we require this role to be based in the DC or Baltimore area.The Customer Retail Manager (CRM)will serve as a geographically based retail arm of the sales team andwill be accountable for driving the selling, merchandising and distributioneffortsat store level. This position willrepresent thetotal Kraft Heinz portfolio through pursuingthe following business strategies:1) Ensuring customer agreements are executed and upheld2) Driving distribution & share growth through shelving, new item, void closure and reset activity3) Selling against promotional and incremental opportunities to achieve revenue targets4) Price monitoring and management5) Direction, monitoring, and assistance of agency relationships at store level6) Partner with the KraftHeinz Customer Sales Management team to align on retail specific priorities and expectations7) Proactively communicates store level feedback and strategic opportunities with internal partnersEssential Functions & Responsibilities
  • Develop, enhance, leveragefield customer relationships
  • Executesales& shelvingstrategiesto achieve and surpass revenue, distribution and sharetargets for all assigned customers
  • Ensure effective execution of customer agreements and promotional programs
  • Maintain an effective communication process with agency counterparts to ensure alignment and execution of retail priorities
  • Work in a team environment with Account Leads and team leadership to maximize growth opportunities.
  • Fosters thought leadership through strong engagement and effective communication
  • Displays a growth mindset through best-in-class execution while elevating and influencing others
Expected Experience & Required Skills
  • Ability to work with autonomy with minimal supervision
  • Valid Driver's License including a favorable driving record (a driving record will be requested as part of the recruitment process)
  • Ability to be present and working in stores as early as 7:30AM Monday - Friday based on business needs
  • Ability to be available to work during the weeks leading up to days of critical business need (national holidays plus the big game)
  • Exemplary interpersonal skills and ability to communicate/negotiate/relationshipbuild with key contacts both internally and externally (all levels of management/associates)
  • Ability to use statistical skills to identify/evaluate/communicatecategory performance and store results/opportunities
  • Previous selling, merchandising or customer service experience is preferred, but also open to candidates with a proven history highlighting their ability to drive and deliver exceptional business results
  • Keen interest in sales and merchandising
  • Experience in the CPG Industry preferred - grocery channel experience highly preferred
  • Ability to demonstrate prioritization skills and multi-tasking capabilities
Work Environment & ScheduleThis position is considered aField based environment; role requires frequent travel to customer locations, stores, manufacturing facilities, etc.Additionally, this role requires the ability to work a salaried, exempt schedule to best execute against customer and internal expectationsPhysical demandsinclude but not limited to:
  • Operating an electronic and viewing screens for ~100% of work schedule
  • Lifting materials with a maximum weight of 50lbs
This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.New Hire Base Salary Range:
$66,900.00 - $83,600.00
Bonus:This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factorsBenefits:Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and savingfor the future, we offer plans tailored to meet you and your family's needs. Coveragefor benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.Wellbeing:We offer events, resources, and learning opportunities that inspire aphysical, social, emotional, and financial well-being lifestyle for our employees and their families.You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
  • Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
  • Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
  • Emotional - Employee Assistance Program, Wellbeing Programs, Family Support Programs
  • Financial - 401k,Life, Accidental Death & Dismemberment, Disability
Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contactNAZTAOps@kraftheinz.com.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.

New Hire Base Salary Range:

$68,900.00 - $86,100.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and savingfor the future, we offer plans tailored to meet you and your family's needs. Coveragefor benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire aphysical, social, emotional, and financial well-being lifestyle for our employees and their families.

You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

  • Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

  • Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

  • Emotional - Employee Assistance Program, Wellbeing Programs, Family Support Programs

  • Financial - 401k,Life, Accidental Death & Dismemberment, Disability

Location(s)

Employee's Home - National

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.


It is the continuing policy of The Kraft Heinz Company to afford full equal employment opportunity to qualified employees and applicants, regardless of their race, color, religion, sex, national origin, age, physical or mental handicaps, military or veteran status, sexual preference, or any other protected condition or characteristic in conformity with all applicable federal, state, provincial and local laws and regulations.
Final candidates must be legally authorized to work in the United States without Company sponsorship. Exceptions requesting work visa sponsorship will be reviewed on a case to case basis.

 

Salary : $66,900 - $83,600

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