What are the responsibilities and job description for the Boutique Hotel Front Desk Supervisor position at The Kulshan Hotel?
Join our team as a Front Desk Supervisor at our brand-new, 49-room, boutique hotel in Sedro-Woolley! We're looking for a customer-focused and enthusiastic team member to help set the standard for exceptional guest experiences. As a key part of our small and dedicated team, you’ll play a vital role in shaping the hotel's unique character and delivering personalized service. This role is perfect for someone who thrives in a dynamic, fast-paced environment and takes pride in creating a welcoming atmosphere.
Key Responsibilities:
- Oversee daily front desk operations to ensure smooth and efficient service.
- Train, mentor, and support front desk staff, fostering a positive and professional work environment.
- Assist with guest check-ins and check-outs, addressing any questions or concerns with a friendly and helpful attitude.
- Financial data entry, monthly and weekly reports and suite shop inventory.
- Monitor and manage reservations, room assignments, and payment processes.
- Handle guest requests and resolve any issues promptly to ensure a high level of satisfaction.
- Assist in maintaining hotel safety and security standards.
- Be available for on-call duties as needed and in covering shifts.
What We Offer:
- Health, Dental and Vision options.
- 401K (after 1 year of employment).
- Accrued sick/vacation time.
- Competitive pay with opportunities for growth.
- A chance to be part of a new and exciting hotel venture.
- A supportive team environment where your contributions are valued.
Qualifications:
- Previous experience in hospitality or a customer service role is preferred.
- Strong leadership and communication skills.
- Ability to work flexible hours, including weekends and on-call shifts.
- A positive attitude and commitment to delivering outstanding service.
If you're passionate about hospitality and eager to create an exceptional guest experience, we’d love to hear from you! This is your opportunity to be part of something special from the very beginning. Apply today and take the next step in your hospitality career!
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Every weekend
- Nights as needed
- On call
Work Location: In person
Salary : $22