What are the responsibilities and job description for the Intake Specialist position at The Law Office of A. Sam Jubran, P.A.?
We are looking for social butterflies with formal phone training and experience to handle intake responsibilities and route the Firm’s incoming calls. The ideal candidate possesses proper phone etiquette skills, is quick and efficient, and is able to maintain control of multiple incoming calls at once. The ideal candidate pays extreme attention to detail, and enjoys helping others!
Candidates for this position will be the first person who greets the Firm’s new leads by phone and in person. Candidates must be extremely proficient with the computer. Professional attire is required. Candidates for this position will enter all new leads into the Firm’s cloud based programs, send pre-formatted e-mails and custom SMS messages, and Outlook invites. Candidates will communicate phone calls and messages to the responsible attorney using the Teams application. Strong reading and writing skills are required.
Ideal candidates will offer their experience and contributions towards the Firm’s marketing efforts utilizing the Firm’s resources. Ideal candidates would work to enhance the Firm’s sales and marketing efforts by helping to organize and host events, order/distribute promotional items to clients and referral sources, etc.
Advertised pay is starting pay only and if full time employment is offered at the conclusion of the sixty (60) day probationary period or at any time prior to the conclusion of the probationary period, then salary may be adjusted based on the candidate’s achievements and contributions at anytime at the employer’s discretion.
You must follow these instructions in order to be considered for employment:
1. Send a copy of your resume in PDF format together with the following attachments in PDF format:
a. Position specific cover letter on the topic, "Why I Am The Perfect Intake Specialist."
b. Writing sample, any topic.
c. three (3) professional references to include name, your relationship to reference, address and telephone number.
Job Type: Full-time
Salary: Health insurance, 401(k), employer matching 401(k), and paid vacation available.
Job Type: Full-time
Job Type: Full-time
Pay: From $14.25 per hour
Benefits:
- 401(k)
- 401(k) matching
- Free parking
- Health insurance
- Opportunities for advancement
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- phone receptionist: 2 years (Required)
Ability to Commute:
- Jacksonville, FL 32205 (Required)
Work Location: In person
Salary : $14