What are the responsibilities and job description for the Medical Receptionist/Front Desk position at The Lung Center PC?
About Us:
The Lung Center is a premier pulmonology clinic in Florence, AL, dedicated to providing exceptional care for our patients. We are seeking a friendly, organized, and detail-oriented individual to join our team as a Front Desk Receptionist. This role is vital to ensuring smooth daily operations and an excellent patient experience.
Key Responsibilities
Customer Service:
- Greet and assist patients with a warm, professional demeanor.
- Address patient inquiries in person and over the phone promptly and courteously.
Scheduling and Phone Management:
- Answer and manage a multiline phone system.
- Schedule appointments and coordinate follow-ups efficiently.
Administrative Tasks:
- Update and maintain patient records in the electronic medical record (EMR) system.
- Verify insurance information and assist with insurance-related questions.
- Collect copays, deductibles, and outstanding balances at the time of service.
- Perform data entry with accuracy and attention to detail.
General Office Support:
- Monitor and maintain the cleanliness and organization of the reception area.
- Collaborate with other team members to ensure seamless clinic operations.
Qualifications
Required:
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Strong attention to detail and accuracy in data entry.
Preferred:
- Experience with medical office administration.
- Familiarity with insurance verification and billing.
- Knowledge of EMR systems.
What We Offer:
- Competitive pay ($14–$18 per hour, based on experience).
- Opportunity to work in a supportive and dynamic team environment.
- Paid time off and other benefits after a probationary period.
- Training and growth opportunities in a growing medical practice.
How to Apply:
If you are a friendly, outgoing multitasker with strong organizational skills and a passion for patient care, we’d love to hear from you! Please submit your resume and a brief cover letter to apply.
Join us at The Lung Center and help make a difference in the lives of our patients!
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Medical Specialty:
- Pulmonology
- Sleep Medicine
Schedule:
- Monday to Friday
Work Location: In person
Salary : $14 - $18