Computer Technical Representative / IT Specialist

The Marlin Alliance, Inc. is seeking a Computer Technical Representative / IT Specialist in San Diego, CA. The candidate will provide information technology and administrative support to our Navy customer.

Established in 2002, The Marlin Alliance, Inc. provides transformation consulting, professional services, and technical support to government, military, healthcare, telecommunications, and utility industry clients.

Roles/Responsibilities

• Supporting the CTR’s with revising, reviewing, and/or routing inputs to respond to the data calls in the form of impact statements, spreadsheet updates, and emails as it pertains to the Ordering system.
• Escalate necessary tickets and ensure CTR is aware of escalation. Act as point person for escalation issues to appropriate team to resolve.
• Familiarity with NET Support with respect to NET MACs, NET Buildouts, and Information Assurance processes
• Performing routine acquisition and risk related events and reports in the specified template or format assessing the data for acquisition implications with statutory and regulatory (or policy) requirements and program/project execution risks.
• Analyzing and providing recommendations for potential changes to existing acquisition related policy, guidance, and directives, including assessment of the impact on existing programs and projects
• Coordinating and monitoring of acquisition and program transition issues.
• Managing Commands services and infrastructure requirements
• Attention to detail and ability to learn the requirements for
  tracking the full life cycle of thousands of services (requirement gathering, ordering, funding, delivery coordination and invoicing).
• Accountable and prioritize tasks to meet Command deadlines for
  Task Order Management (New orders, Period of Performance extension, Rollovers, etc.)
• Responsible for Commands NMCI services – tracking and maintaining accurate records, IT Ops Inventory.
• Providing instruction/Guidance to Command ACTRs.
• Coordinate special NMCI Activities (Seat Refresh, service ordering, service termination, etc.).
• Ability to understand IT procurement contracts and Gov’t/vendor contract business rules
• Ability to understand the different roles of ACTR, CTR, and IT Approvers during the Order to Delivery (OTD) cycle.
• Effectively communicate with various Functional Areas,
  Vendors, Department Heads, Lead CTR and IT Operations Team, and ACTRs.
• Attend and/or facilitate required meetings.
• Ability to utilize various tools required for Service Ordering and Delivery.
• Ability to initiate and feedback for process improvements.
• Take ownership and drive initiatives to improve process and development of job responsibilities.

Required Qualifications:

• High School Diploma or GED.
• Three or more years of experience as an Administrative Assistant.
• Working knowledge of Microsoft Office software suite (Access,
  Excel, Word, PowerPoint, and Outlook).
• Excellent workload management, interpersonal, oral and written communications, and proofreading and editing skills.
• An active Secret clearance or the ability to obtain one is required.

Preferred Qualifications:

• Bachelor's degree.
• 5 years of experience as an Executive Assistant in a C-Level setting.
• Navy experience.

Work Environment and Mental/Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Typical office environment with no unusual hazards.
• The noise level in the work environment is usually moderate.
• Constant sitting while using the computer terminal.
• Constant use of sight abilities while reviewing documents.
• Constant use of speech/hearing abilities for communication.
• Occasional reaching, stooping, kneeling, or crouching may be required.
• Occasional lifting, up to 20 pounds.
• A constant state of mental alertness.
• Frequent work under deadlines.

Job Classification:

Associate II
$75,000 - $110,000

Disclaimer:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.

An Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Salary : $75,000 - $110,000