What are the responsibilities and job description for the Assistant Branch Manager position at The Master's Lawn & Pest?
Description
Location: Gainesville, FL (On-Site)
Salary: TBD Benefits (Performance-Based Incentives Available)
FLSA: Full-time Exempt Employee
Level: Management
The Master's Lawn & Pest, a rapidly growing and customer-focused landscaping company in Gainesville, FL, is looking for an Assistant Branch Manager to lead our landscape installation team with the goal of transitioning into a Branch Manager role in 2026. This is a leadership position with a strong focus on operations, business growth, team leadership, and financial management. The ideal candidate will have deep expertise in landscape construction, a proven ability to lead teams, and a strategic mindset to drive business success.
Our company operates by a set of core values that guide our success:
Plan Ahead – We anticipate challenges and create solutions before they become problems.
Respect Everyone – We foster a culture of mutual respect among team members and clients.
Stay Positive – We maintain a can-do attitude and approach challenges with optimism.
Create Results – We focus on efficiency and effectiveness to achieve outstanding outcomes.
Own It – We take full responsibility for our work and strive for excellence in everything we do.
About the Role & Career Growth
This role is designed as a steppingstone to Branch Manager. Initially, you will manage the Install team, overseeing project execution and operational efficiency. Over time, you will take on additional leadership responsibilities, including overseeing more teams, managing financial performance, and driving business growth in a branch.
The ideal candidate is a hands-on leader with deep expertise in landscape installation and a passion for growing a business. You’re proactive, organized, and able to coach and develop a high-performing team while maintaining strong client relationships. You take ownership of challenges and are eager to step into a Branch Manager role in the near future.
Key Responsibilities
- Operations: Manage daily operations, oversee scheduling, ensure job completion, and maintain service quality.
- Subcontractor Oversight: Coordinate and manage subcontractors on-site, ensuring timelines, quality standards, and safety procedures are followed.
- Business Growth: Develop client relationships, manage existing accounts, and drive revenue through upsells of complementary services such as irrigation, enhancements, drainage, and seasonal clean-ups
- Team Leadership & Training: Train, mentor, and support the growth of team members, creating clear career paths and opportunities for advancement. Implement structured onboarding and ongoing development programs.
- Financial Reporting & Management: Track revenue, expenses, and profitability, ensuring projects stay within budget and align with financial goals.
- Community & Industry Engagement: Represent the company at local industry events, network with potential clients, and stay updated on landscaping trends.
- Equipment, Safety & Resource Management: Oversee maintenance of tools, equipment, and inventory to ensure operational efficiency and safety.
- Process Improvement: Identify ways to improve job site efficiency, reduce waste, and enhance team workflows.
Requirements
Performance Metrics & What Success Looks Like
- Revenue Growth: Increase revenue from new and existing clients year over year through new projects and strategic upsells.
- Project Completion: Maintain an on-time project completion rate of at least 95%.
- Employee Retention & Development: Meet team retention rate goals and implement structured training for all new hires and leadership-track team members.
- Client Satisfaction: Maintain a minimum average client satisfaction rating of X out of 10.
- Operational Efficiency: Ensure projects are completed on time, within budget, and exceed client expectations.
- Subcontractor Performance: Ensure subcontractors meet quality, compliance, and safety expectations on all jobs.
- Safety & Compliance: Maintain full compliance with industry safety standards and company policies.
Why Join Us?
At The Master's Lawn & Pest, we believe that people are the foundation of our success. This is an exciting opportunity to take on a leadership role with a clear growth trajectory to Branch Manager. You’ll work with a company that values innovation, collaboration, and professional development. As a key strategic partner, you will have the opportunity to shape the company’s future while working alongside a dedicated and passionate team.
Interested? Apply today and take the next step in your leadership career!
