Business Office Manager

Business Office Manager
SHIFT: Full-Time

JOB SUMMARY:
The Business Office Manager is responsible for developing, implementing, and maintaining systems to operate the facility in a fiscally responsible manner. This includes keeping systems financially compliant with federal, state, and local requirements.

RESPONSIBILITIES:

• Calculates and records daily census report
• Communicates payer changes to corporate Census Team and Medicaid Coordinator
• Meets with residents/families to obtain financial information for billing and for the preparation of Medicaid applications
• Creates and maintains resident/patient financial files
• Manages facilities petty cash account
• Manages resident/patient spending accounts
• Mails quarterly resident/patient spending account statements
• Processes resident/patient bills from outside vendors
• Prepares, posts, and records data on deposit schedule. Sends reports to Corporate
• Makes daily bank deposits
• Prepares month end reports and balances accounts for: petty cash, meal ticket money, resident spending accounts and beauty shop
• Participates in monthly review of aged accounts
• Reviews account ledgers; records account adjustments, updates computer postings and issuance of refunds.
• Contacts DSS to obtain authorizations, readmissions, resolve NAMI questions, pending Medicaid applications and CASA approvals.
• Facilitates re-certifications and submits requested information
• Manages Medicare determination/re-determination
• Verifies resident’s insurance, including bed hold returns
• Prepares private pay room rate correspondence, verifies and updates rates
• Completes all aspects of private billing and posting of payments received
• Distributes resident/patient status notification, electronically, regarding financial status
• Obtains custodial authorizations for MLTC, Managed Medicaid and PACE residents
• Manages VA paperwork
• Notifies residents and /or designated representatives within 48 hours of Medicare/insurance discontinuation in collaboration with the RCC’s
• Reviews resident mail prior to forwarding to resident for payments intended for the facility accounts
• Files Rep Payee for long term residents or residents who are applying for Medicaid
• Completes yearly Rep Payee reports as applicable
• Processes change of address notifications
• Follows up on private collections, collects co-pays and outpatient services
• Tracks and provides required DOH information on resident vaccination records, RHCF-4 statistics
• Participates in weekly Rehab meetings

REQUIRED SKILLS & ABILITIES:

• Maintains resident’s rights
• Maintains HIPAA privacy, security and confidentiality standards
• Follows universal precautions and infection control procedures and processes
• Meets acceptable time and attendance requirements
• Complies with facility dress code
• Performs duties with accuracy and timeliness
• Exhibits and fosters a spirit of teamwork, positive attitude and conflict resolution among co-workers
•  Interacts positively with residents, family members and visitors under a variety of conditions and circumstances.
• Assists in answering facility related questions

QUALIFICATIONS:

• Minimum: Associate’s degree, Preferred: Bachelor’s degree
• Minimum: 3 years of experience working in a finance office preferably in long-term care setting

BENEFITS:

• Paid Time Off (PTO)
• Health, Vision, and Dental Insurance
• Life Insurance
• Referral Bonus Program
• Weekly or Same Day Pay Options
• Supportive Work Environment

Apply today and become a key part of our team in maintaining a comfortable, safe environment for residents and staff alike!