What are the responsibilities and job description for the Membership Sales Manager position at The Moore?
Job Details
Description
About The Moore
The Moore is a landmark destination in the Miami Design District, comprised of a private members club, hotel and a collection of restaurants, retail, exhibition, event and office space. Housed in the District’s circa-1922 Moore building, the reimagined, nearly 90,000-square-foot space integrates two, four-story structures located at the intersection of NE 40th Street and NE 2nd Avenue, and includes Elastika, the site-specific commission created by the late artist and architect Zaha Hadid for the inaugural Design Miami/ exhibition in 2005.
The Moore’s core programming extends throughout the building’s four floors: The first floor is anchored by a public, all-day dining concept. The second floor will house The Club at The Moore, a private members-only destination inclusive of a restaurant, multiple bars, lounges and private dining and event spaces. Located on the third floor, The Workplace at The Moore offers leasable private offices, dedicated desks and limited communal workplace access. The Hotel at The Moore is located on the building’s fourth floor and offers 15 hotel suites that are available for member and non-member bookings. Additionally, the fourth floor is home to The Gallery at The Moore, a 4,500-square foot private exhibition and event space that overlooks the building’s iconic Elastika atrium.
The redevelopment of The Moore is led by boutique hospitality firm and operator, WoodHouse. Founded by entrepreneur Brady Wood, WoodHouse creates, owns and operates experiential concepts, ranging from private clubs, restaurants and hotels to live music and entertainment venues.
Elastika:
Elastika is a contemporary restaurant anchoring the first floor of the landmark Moore building in the heart of Miami Design District. Led by Executive Chef Joe Anthony, Elastika offers a global approach to modern American cuisine.
Inspired by Miami’s international community and The Moore’s century-long legacy of art, design and culture, Elastika acts as a culinary canvas, where eclectic dishes and soulful cooking come to life in an approachable environment.
Elastika is located at 191 NE 40th Street, Miami, FL, 33137. For reservations and to learn more visit www.elastikamiami.com and follow @elastikamiami on Instagram, or contact us at info@elastikamiami.com and at 305.209.3100.
Why work with us
This is a chance to be part of a community that doesn't just follow trends — it sets them. The Moore is a place where your ideas and contributions will be celebrated. By joining us, you'll be stepping into an environment that nurtures personal growth and celebrates individuality.
Job Overview:
The Sales Manager will be responsible for driving membership sales. This position requires a proactive individual with exceptional sales abilities. The ideal candidate will possess a strategic mindset and have a proven track record of exceeding sales targets.
Key Responsibilities:
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- Drive membership acquisition through targeted sales strategies, networking, and referrals.
- Develop and implement a comprehensive sales plan to achieve monthly, quarterly, and annual membership sales targets.
- Manage the entire sales process from lead generation to closing, ensuring an exceptional experience for prospective members.
- Cultivate strong relationships with existing members, ensuring their continued satisfaction and loyalty.
- Conduct regular follow-up with new and potential members to nurture long-term relationships and maintain member satisfaction.
- Collaborate with the marketing team to create compelling campaigns for attracting new members.
- Represent the club at various social events, networking functions, and industry conferences to build brand awareness.
- Maintain accurate and up-to-date records of all sales activities, membership inquiries, and follow-up actions in the CRM system.
- Provide regular reports to management regarding membership growth, sales performance, and market trends.
- Analyze data to identify potential opportunities for expanding the membership base and improving the sales strategy.
Qualifications
Qualifications:
- 3-5 years of proven sales experience, ideally in high-end service industries (luxury clubs, hotels, private events, real estate, or similar).
- Strong understanding of the Miami market and luxury lifestyle.
- Exceptional communication, negotiation, and interpersonal skills.
- A network of influential contacts in the Miami area is a plus.
- A strong commitment to customer service and creating memorable experiences.
- Detail-oriented with strong organizational skills.
- Knowledge of CRM software and Microsoft Office Suite.
- Bachelor’s degree in business, marketing, hospitality, or related field preferred.