What are the responsibilities and job description for the Assistant Care Coordinator position at The Next Chapter?
Assistant Client Care Coordinator
Location: East Valley | Part-Time (Transitioning to Full-Time) | Growing Home Care Company
About Us
The Next Chapter Senior Care Solutions, a local, family-owned business, is committed to providing compassionate, high-quality, non-medical care that makes a meaningful impact in the lives of our clients. We invest deeply in our care providers, empowering them with the resources, support, and encouragement they need to thrive and excel. Join a community that values respect, trust, and the power to make a positive difference in the lives of others.
Position Summary
We are seeking a versatile and dedicated Assistant Client Care Coordinator to join our growing team. This hybrid role blends care coordination, scheduling management, and hands-on caregiving coverage for clients throughout the East Valley. As a new and expanding business, this part-time position is expected to quickly transition into a full-time role as we grow.
If you have caregiving experience, strong organizational skills, and a flexible mindset, this is an exciting opportunity to develop leadership skills while remaining hands-on in client care.
Assistant Client Care Coordinator Responsibilities
Scheduling Management
- Assist in creating and maintaining caregiver schedules in WellSky, ensuring proper coverage for all clients.
- Communicate promptly with caregivers and clients regarding scheduling updates or changes.
- Resolve scheduling conflicts and handle last-minute adjustments to maintain seamless care delivery.
- Monitor caregiver availability and proactively plan for future staffing needs.
- Ensure schedules align with client care plans and preferences.
Caregiver & Client Support
- Assist with client introductions and initial shifts to ensure smooth service starts.
- Communicate with clients and families to assess needs and adjust care as necessary.
- Support caregivers in navigating scheduling changes and maintaining work-life balance.
- Help track caregiver performance and provide feedback to leadership.
Hands-On Caregiving & New Case Support
- Provide direct caregiving services weekly, including personal care, ADL support, and companionship.
- Step in to cover shifts in cases of caregiver coverage needed or urgent client needs.
- Assist with onboarding new clients by attending initial shifts and ensuring a smooth transition.
Requirements
Experience: Minimum 2 years of caregiving experience (required). Previous scheduling, supervisory, and/or administrative experience highly preferred.
Caregiver Certifications: Caregiver Certification, CNA License, or Certificate of Completion from a Formal Training Program. Relevant experience in acute care settings is highly preferred.
Other Certifications: Current First Aid and CPR certifications required.
Background & Health Screening: Must pass a criminal background check, drug screening, DMV record check, and possess a negative TB test prior to employment. A fingerprint clearance card is also highly preferred.
References: Must provide at least two positive professional references from previous employers or supervisors that will be verified.
Compensation and Benefits
Competitive Pay: $18 - $21 per hour, based on experience and qualifications. Opportunities for quick advancement.
W2 Employment: Ensures tax benefits and eligibility for applicable protections.
Quarterly Attendance Incentives: Rewarding consistent commitment and reliability.
Career Growth: Plentiful opportunities for leadership advancement in a new and expanding company.
Meaningful Work: Make a real difference as part of a mission-driven team.
About The Next Chapter
The Next Chapter Senior Care Solutions is dedicated to creating a compassionate and supportive environment for both clients and caregivers. We believe that by investing in our team, we empower them to provide the highest level of care for our clients. Our focus on respect, trust, and community impact drives everything we do. Join us and be part of a company that values your growth and is committed to making every chapter of life meaningful and fulfilling.
Learn more at: www.TNCseniorcare.com
Salary : $18 - $21
