What are the responsibilities and job description for the Program Lead- Home Repair Energy Retrofit position at The O'Connor Group?
Under the supervision of the Chief Operating Officer the Program Lead oversees governmentfunded home improvement and energy retrofit programs ensuring production goals quality standards and stakeholder satisfaction are met. This role requires a dynamic individual who can cultivate the confidence and cooperation of funders homeowners contractors staff and partners.
The ideal candidate will have a proven track record of managing complex programs and achieving performance benchmarks. Success in this position requires a strategic mindset excellent communication skills and the ability to inspire teams to deliver results that align with Capital Access standards of excellence. Key Responsibilities include :
Program Management
Plan implement and monitor home improvement and energy retrofit programs to meet production goals and quality standards.
Monitor program performance using metrics and analytics addressing shortfalls and identifying opportunities for improvement.
Develop and manage program budgets ensuring compliance with funding requirements and financial efficiency.
Oversee program documentation ensuring timely and accurate reporting to funders and stakeholders.
Leadership and Team Management
Lead mentor and develop a diverse team of staff members fostering a culture of Excellence Accountability and Continuous Improvement.
Recognize when to take a handson management role versus empowering staff to lead independently.
Inspire confidence and commitment among internal and external stakeholders through clear vision and effective communication.
Stakeholder Engagement
Serve as the primary point of contact for funders ensuring compliance with grant requirements and maintaining strong working relationships.
Build trust with homeowners by providing transparent communication and ensuring timely project completion.
Cultivate relationships with general contractors and partners setting clear expectations for quality and performance.
Production and Quality Assurance
Develop and implement strategies to meet production targets without compromising quality or safety.
Conduct regular inspections and reviews to ensure work meets program standards and homeowner expectations.
Coordinate training and professional development for contractors and staff to stay current on industry s best practices and energy efficiency standards.
Compliance and Risk Management
Ensure all projects adhere to applicable local state and federal regulations.
Mitigate risks related to funding project execution and stakeholder satisfaction.
Client and Team Management and Program Success Leadership
Serve as point person for generation of Client Executive Dashboard production expenditure and compliance reports.
Generate agenda supporting documentation and followup notes for Executive Management Team Meetings
Maintain Policy Tracker to stay up to date with policy decisions and how they will get operationalized.
Support the Production Leads in building and maintaining relationships with Clients government agencies contractors community organizations and other stakeholders.
Project Management
Plan coordinate and execute multiple projects simultaneously.
Develop project timelines manage resources and ensure milestones are met.
Monitor project progress and proactively address issues.
Production Models Budgets Data Management and Performance Reporting
Generate process maps production models to optimize deployment of staff partners and funding to achieve production and profitability goals.
Prepare and manage program and project budgets and tracking tools.
Collaborate with the Finance Team to generate production and expenditure reports to track and enhance performance impact and compliance with funder rules.
Maintain records of project details including timelines costs and outcomes.
Performance and Quality Control
Assist in the evaluation of program effectiveness and identify areas for improvement.
Establish and track key performance indicators to help reduce waste and achieve deep flow in production.
Regulatory Compliance
Ensure all projects comply with federal state and local regulations.
Assist in the preparation of required documentation and reports to funding agencies.
Stay updated on relevant policies and regulatory changes.
Community Outreach
Implement outreach strategies to promote the program to eligible homeowners.
Participate in community information sessions to raise awareness about the program.
Develop and distribute promotional materials.
Requirements
Qualifications
Bachelor s degree and / or related training that shows intentional skills development.
A minimum of 5 years of experience in housing construction energy retrofit and / or related field program and project management.
Skills and Abilities
Capability to build confidence and trust with program participants clients and team.
Proficiency with Microsoft Office Suite and project management software with interest and ability to learn and adapt to new technologies and software as needed.
Proficiency in using data management tools and systems.
Strong organizational and project management skills.
A sense of curiosity experimentation and persistence to leverage systems to reduce waste automate and facilitate flow and high performance.
Excellent written and verbal communication and interpersonal skills.
Ability to manage multiple tasks simultaneously and meet deadlines.
Additional Requirements
Must live no longer than 60minutes from Philadelphia / Delaware Valley
Valid driver s license and ability to travel to various project sites as needed.
Ability to work occasional evenings and weekends.
Benefits
Employment Terms
This is a hybrid remote position.
This is an Exempt AtWill professional fulltime employee position.
Competitive salary and eligible for performance bonuses.
Medical Vision Dental insurance Health Savings Account 401(k) Retirement Plan
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