What are the responsibilities and job description for the Dormitory Crisis Response Monitor position at The Open Door Network?
Fundamental Objective: Part of a 24 hour a day, 7 days a week team who provide emergency shelter and support for homeless people and those needing crisis intervention. Under the direct supervision of the Transitional Services Supervisor and the Homeless Services Manager, the Dormitory Crisis Response Monitor in conjunction with the Social Services and Dorm Monitor team are responsible for the provision of basic services to clients and for the safe day to day operations of The Open Door Network’s Shelter.
Essential Position Requirements
- High school diploma and/or experience in social service are preferred.
- Ability to communicate and work effectively with staff and clients from various backgrounds.
- Ability to speak Spanish preferred.
Essential Functions
- Maintain order and communicate/enforce agency rules and policies.
- Provide crisis intervention as needed (medical, mental health, interpersonal).
- Initiate and maintain appropriate social interactions with clients.
- Monitor dorms, bathrooms, and dayrooms to maintain safety and security of clients and premises.
- Consult with other staff as needed regarding client issues and needs.
- Refer clients needing more extensive services to specialized program staff when appropriate.
- Work with and support community volunteers who volunteer during shift.
- Actively participate in staff meetings and in-service training.
- Recruit and supervise client volunteers for regular volunteer tasks.
- Monitor and ensure the return of all sheets, blankets, bedcovers, and other agency property issued to clients.
- Monitor lay in clients.
- Assist with transition from nighttime shelter to day program activities, such as showering, and morning clean up.
- Ensure that clients do not loiter, litter, fight, use or sell drugs or alcohol, or engage in other uncivil or illegal behaviors on campus or immediately in front of the facility.
- Provide assistance to homeless people and others experiencing crisis caused by mental illness and/or excessive drug/alcohol consumption.
- Assist with maintenance and repairs onsite at The Open Door Network.
- Other duties as assigned.
Job Type: Full-time
Pay: $18.00 - $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed
Experience:
- Social Services: 1 year (Preferred)
- Homeless Services: 1 year (Preferred)
Language:
- Spanish (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Bakersfield, CA 93305 (Required)
Work Location: In person
Salary : $18 - $19