What are the responsibilities and job description for the Front of House Manager position at The Park RVA LLC?
Front of House (FOH) Manager
Location: The Park RVA – Richmond, VA
Employment Type: Full-Time, Salaried
Salary: Starting at $55,000 per year (Range could adjust based on experience)
Benefits: PTO, Health Insurance (60% covered by employer), and more
About Us
The Park RVA is a large-scale entertainment venue offering a dynamic and fast-paced environment. We pride ourselves on delivering exceptional guest experiences while fostering a positive and professional workplace.
Job Overview
We are seeking an experienced and motivated Front of House (FOH) Manager to lead our service team, ensure high standards of hospitality, and oversee daily operations. This role requires strong leadership, problem-solving skills, and a passion for creating an outstanding guest experience.
Key Responsibilities
- Oversee FOH operations, including servers and hosts
- Train, mentor, and manage FOH staff to maintain high service standards
- Ensure efficient and smooth service flow during peak hours
- Handle guest relations, addressing concerns and ensuring satisfaction
- Monitor inventory of service-related supplies and control costs
- Collaborate with the kitchen and events teams for seamless service
- Maintain compliance with health and safety regulations
- Assist with scheduling and performance evaluations
Qualifications
- 2 years of FOH management experience in a high-volume restaurant or entertainment venue
- Strong leadership and team-building skills
- Excellent problem-solving and communication abilities
- Knowledge of Toast POS systems and restaurant operations is a plus
- Ability to work nights, weekends, and holidays is mandatory
Why Work With Us?
At The Park RVA, we value teamwork, innovation, and inclusivity. We offer competitive pay, growth opportunities, and a supportive work environment where every team member is respected and empowered.
Our Commitment to Inclusive Hiring
The Park RVA is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. We encourage candidates of all backgrounds, identities, and experiences to apply.
Ready to join our team? Apply today!
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
- Night shift
Ability to Commute:
- Richmond, VA 23220 (Required)
Ability to Relocate:
- Richmond, VA 23220: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000
