Vice President Operations

Position Overview:

We are seeking a strategic, results-driven Vice President of Operations (VP of Operations) to oversee and manage the operational performance of our nursing home and rehabilitation facilities. This senior leadership role is responsible for driving operational excellence, ensuring compliance with regulatory standards, and fostering a culture of compassionate care and continuous improvement. The ideal candidate will have extensive experience in healthcare operations, strong leadership skills, and a proven ability to manage multi-facility organizations.

Key Responsibilities:

Operational Leadership:

• Oversee day-to-day operations across all facilities, ensuring high-quality care, operational efficiency, and adherence to organizational standards.
• Develop and implement operational policies, procedures, and best practices to improve performance and resident outcomes.
• Provide strategic direction and leadership to facility administrators and operational teams.

Performance Management:

• Set and monitor key performance indicators (KPIs) for each facility, including financial metrics, resident satisfaction, regulatory compliance, and employee engagement.
• Identify areas for improvement and implement action plans to achieve organizational goals.
• Conduct regular performance reviews and site visits to ensure accountability and alignment with corporate objectives.

Regulatory Compliance:

• Ensure all facilities comply with federal, state, and local regulations, including Medicare, Medicaid, HIPAA, and other healthcare standards.
• Prepare for and lead regulatory audits, inspections, and surveys, addressing any deficiencies promptly.
• Stay informed of changes in healthcare regulations and implement necessary operational adjustments.

Financial Oversight:

• Develop and manage budgets for all facilities, ensuring financial sustainability and cost-effectiveness.
• Identify opportunities to optimize revenue, control expenses, and enhance profitability without compromising care quality.
• Collaborate with the finance team to analyze financial reports and forecast operational needs.

Staff Development and Leadership:

• Recruit, mentor, and develop facility administrators and operational leaders to build a strong and cohesive team.
• Foster a positive work culture that emphasizes teamwork, accountability, and a commitment to excellence.
• Provide training and support to ensure staff are equipped to meet operational and care-related goals.

Resident Experience and Quality of Care:

• Promote a resident-centered approach to care, ensuring that the highest standards of compassion, dignity, and respect are maintained.
• Work with clinical teams to ensure facilities provide effective rehabilitation services and meet resident needs.
• Address resident and family concerns promptly and effectively to maintain trust and satisfaction.

Strategic Planning and Growth:

• Collaborate with executive leadership to develop and execute strategic initiatives that align with the organization’s mission and long-term vision.
• Evaluate opportunities for expansion, partnerships, or new services to enhance organizational growth.
• Monitor industry trends and leverage insights to maintain a competitive edge.

Qualifications:

• Bachelor’s degree in healthcare administration, business administration, or a related field (Master’s degree preferred).
• Minimum of 7-10 years of leadership experience in healthcare operations, preferably in nursing homes, rehabilitation centers, or long-term care facilities.
• Proven track record of managing multi-facility operations and driving performance improvements.
• Strong knowledge of federal and state healthcare regulations, including Medicare and Medicaid guidelines.
• Exceptional financial acumen and experience managing budgets and P&L statements.
• Excellent interpersonal and communication skills, with the ability to inspire and motivate teams.
• Strong problem-solving and decision-making abilities.
• High level of integrity, professionalism, and commitment to quality care.

Preferred Skills:

• Licensed Nursing Home Administrator (LNHA) certification is highly desirable.
• Experience with electronic health record (EHR) systems and healthcare technology.
• Familiarity with Lean or Six Sigma methodologies to improve operational efficiency.