Technical Project Manager - Product and Portfolio Office (PPO)

Who We Are

As a leading healthcare intelligence company with over 40 years of experience, we put our unrivaled payment integrity, subrogation, and coordination of benefits (COB) expertise, expansive perspective, and relentless focus to work for our clients—ensuring no stone is left unturned in our pursuit of unmatched results. Our commitment to accuracy and excellence has helped us grow into a proven leader of our industry, relied on by companies large and small to help them maximize their return on investment.

Location: This position will be hybrid located in our La Grange, KY office.

About the Opportunity

At NewCo, we’re constantly reimagining what’s possible in our industry—creating disruptively simple, powerfully clear ways to maximize our clients’ financial outcomes today and drive down healthcare costs tomorrow. As part of the Product and Portfolio team, The Technical Project Manager is responsible for overseeing the delivery of complex IT infrastructure and solutions. This individual will manage multiple large, cross-functional projects, ensuring they are completed on time and meet organizational objectives. By applying their technical expertise, strategic insight, and strong interpersonal skills, they will lead teams, maintain project timelines and budgets, and implement scalable, secure IT solutions that align with the company's goals.

Applicants must be currently authorized to work in the United States on a full-time basis. The Rawlings Company will not sponsor applicants for work visas.

What you’ll do

• Oversee multiple concurrent IT infrastructure projects, ensuring timely delivery within scope and budget. (OneDrive Migration, Windows 11 Upgrades, Zoom Phone Optimization).
• Foster strong relationships with internal teams, leadership, and vendors to ensure alignment and collaboration.
• Serve as the primary point of contact for project updates, ensuring clear communication across diverse audiences.
• Lead project meetings, status updates, and issue resolution, keeping all stakeholders informed and engaged.
• Provide periodic updates on project progress, communicating timelines, status, issue resolutions, and any potential disruptions.
• Design and implement strategies to drive user adoption and minimize disruptions.
• Create communication plans, training materials, and support resources to facilitate smooth transitions.
• Plan and prepare for user training, ensuring successful adoption of new systems or services.
• Monitor feedback and ensure high user satisfaction.
• Lead all phases of the project lifecycle, from planning to closure, ensuring alignment with organizational goals.
• Manage detailed project plans, schedules, budgets, and risk assessments, prioritizing tasks and adapting to shifting requirements.
• Track KPIs to measure success and identify areas for improvement, proactively mitigating risks such as people dependency, hardware disruptions, and security/compliance issues (knowledge of HIPAA/HITECH/HITRUST is a plus).
• Set up testing phases and checkpoints throughout the lifecycle to ensure reliability and performance.
• Work with IT teams to define and implement technical requirements.
• Oversee vendor performance to ensure deliverables meet technical and contractual standards.
• Contribute to system testing, validation, and post-implementation support for smooth operational handover.
• Ensure all project documentation is up to date to support user training and smooth implementation.

What experience you bring (Role Requirements)

• Bachelor's degree or equivalent preferred. 
• 3 years of Project Management experience with software engineering and/or infrastructure teams. 
• PMP or equivalent certification preferred. 
• Expertise in project management methodologies (Agile, Waterfall, or hybrid), tailored to infrastructure projects and the full software development lifecycle. 
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook). 
• Strong understanding of IT infrastructure concepts, including systems, networking, virtualization, cloud technologies (AWS/Azure), data storage, databases, data lakes/warehouses, and datacenter operations. 
• Proficient in project management tools (e.g., MS Project, Smartsheet, JIRA, Azure DevOps) for tracking projects, people, and processes. 
• Budget management skills, including cost estimation, financial tracking, and reporting to ensure projects stay within budget. 
• Strong stakeholder management skills to gather requirements, communicate progress, and align project outcomes with business objectives. 
• Ability to lead and motivate cross-functional teams toward shared project goals. 
• Effective time management to handle multiple aspects of large projects simultaneously. 
• Excellent communication skills, with the ability to convey technical issues in business terms to stakeholders and executives.

What Success Looks Like…

After 3 months

• You will have a strong understanding of the role.
• You begin building relationships and collaborating with peers.
• You develop effective time and priorities management.
• You receive initial feedback about your performance and are using it to improve.
• You’ve gained confidence in your abilities and are starting to feel more comfortable in your role.

After 1 year

• You have mastered the tasks and responsibilities of the position, executing them with confidence and efficiency.
• You have established a strong network of internal relationships and are recognized as a key collaborator.
• You’ve been entrusted with greater responsibility indicating the company’s confidence in your abilities.
• You see opportunities for career progression and personal development.

Pay range:

This is an exempt position. Compensation will be determined based on several factors including, but not limited to, skill set, years of experience, and the employee’s geographic location.

What’s in it for you     

• PTO, Paid Holidays, and Volunteer Days
• Eligibility for health, vision and dental coverage, 401(k) plan participation with company match, and flexible spending accounts
• Tuition Reimbursement
• Eligibility for company-paid benefits including life insurance, short-term disability, and parental leave.
• Remote and hybrid work options

At NewCo, we’re reimagining a simpler way forward. This begins with our employees. We are innovators who value integrity, teamwork, accuracy, and flexibility. We do the right thing, and we listen to the needs of our clients and their members. As tenured experts with unmatched experience, we champion diverse perspectives that help us to better understand and serve our clients.

Our values come to life through our culture. We embrace flexible working arrangements that allow our employees to bring innovation to life in the way that best suits their productivity. We work cross-functionally, abandoning silos, to bring innovative, accurate solutions to market. We invest in each other through ongoing education and team celebrations, and we give back to our communities through dedicating days for volunteering. Together, NewCo is making healthcare work better for everyone, and we’re passionate about a future with better outcomes for all.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. NewCo is an employment at will employer.

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