• Administrative account management activities such as Excel uploads, reporting/ analytics for various vendor channels

• Assist the Business Development team in facilitating the sales process and procuring consigned goods

• Complete vendor outreach via email and phone, including but not limited to pricing templates, discounting/re-pricing on-hand inventory and RTVs (Return to Vendor)

• Partner cross-functionally with Product, Merchandising, and Fulfillment teams on incoming/outgoing products from various vendor channels

• Ensure incoming products are photographed correctly and the copywriting for the products are accurate

• Manage and track leads using CRM systems while maintaining accurate and up-to-date records

• Investigate vendor leads & referrals and quantifying upside potential

• Provide ongoing customer service and help resolve any issues

• Prioritize competing day-to-day priorities to ensure that all business objectives are met

• Manage Virtual Process on behalf of BDM: New business model and platform whereby the VC will be responsible for QC’ing virtual uploads direct from Vendor through the new platform and post launch management.

• Other duties as assigned

What You Bring To The Role

Minimum Requirements:

• 2 years of administrative experience

• Proficiency with Microsoft Excel, Google Suite, LinkedIn

• Strong customer service skills

• High sense of urgency and ability to meet tight deadlines

Preferred Requirements:

• Bachelor’s Degree or equivalent work experience

• Proficiency with Salesforce

• Ability to work independently with limited oversight

• Comfortable working in a fast-paced, ambiguous environment

• Excellent verbal and written communication skills

• Exceptional attention to detail and organization skills

• A solutions-focused mentality with a growth mindset

• Adaptability and openness to change