Demo

Lead Operations Specialist

The Recruitment-HUB
Meridian, MS Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/21/2025

Job Summary

As we advance our mission and expand nationwide, we are searching for

an exceptional Operations Manager to lead this branch’s growth. Supported by our

homebase Operating Director. The Lead Operations will play a pivotal role in driving our

vision forward.

Benefits

  • Base salary with Quarterly Referral and Incentives
  • Cell Phone Stipend
  • Anytime Bonuses, Paid Holidays and Birthday off

Responsibilities and Duties

  • As Lead Operations, you will independently manage and lead this branch, along
  • with unparalleled and ongoing corporate training and support.

  • Business Development : Develop and execute a marketing plan to establish
  • Caspoint as the preferred in-home care provider.

  • Referral building : Cultivate and manage relationships with referral partners
  • hospitals, senior living, etc.)

  • Staffing and Scheduling : Hiring and onboarding new team members and
  • ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls

    come from clients, caregivers and partners.

  • In-home Assessments : Build strong client relationships, conduct intakes, and
  • ensure client satisfaction.

  • Cultivation Culture : Creating the workplace of choice for your territory. Set your own
  • standard through incentivizing, motivating and setting the tone of your team morale

    Qualifications and Skills

  • A proven leader with previous experience managing a team
  • Success with meeting business development goals
  • Ability to work autonomously in a fast-paced environment
  • Entrepreneurial mindset
  • Experience with direct recruitment, hiring and oversight of staff
  • Strong interpersonal and communication skills

  • Desired Attributes
  • Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on
  • themselves and be financially rewarded for it

  • Enjoys problem solving within a steady-paced environment
  • Wants an autonomous position with support as needed
  • Has grit, resilience, and loves a challenge

  • Strong and efficient communication skills required
  • Resilient and ready to learn with strong decision-making skills
  • Bachelors Degree or higher education
  • Teachable, fast learner
  • Desired Attributes

  • Motivated
  • Professional
  • Hard Working
  • Adaptable
  • Leadership
  • Grit
  • Autonomy
  • Problem Solver
  • Marketing Mindset
  • Diverse
  • On-Call : Rotate managing phone calls after hours to ensure that all shifts are

    properly staffed.

    Preferred experience in home care, hospice, home health, or senior living

    communities.

    Be on the front lines of caregiving, delivering exceptional services directly to

    Operating Directors. Manage teams, oversee daily activities, and ensure quality

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