What are the responsibilities and job description for the Store Customer Service Associate position at The Red Hat Thrift Store?
Job Summary
We are seeking a dedicated and friendly Store Clerk to join our team at a local nonprofit thrift store. The ideal candidate will provide exceptional customer service, assist with putting away and displaying merchandise, and ensure a smooth shopping experience for our customers. This role requires strong communication skills and the ability to handle cash transactions accurately.
Responsibilities
- Greet customers warmly and assist them with inquiries regarding our mission and sales.
- Operate the cash register efficiently, handling cash transactions and credit card payments.
- Maintain accurate cash handling practices to ensure financial integrity.
- Supervise store operations during shifts, ensuring adherence to store policies and procedures.
- Assist in stocking and organizing merchandise, and maintaining a clean store environment.
- Communicate effectively with team members to ensure optimal customer service delivery.
- Address customer complaints or concerns promptly and professionally.
Requirements
- Previous experience in a retail environment is preferred but not required.
- Strong customer service skills with the ability to communicate effectively with diverse customers.
- Proficiency in cash handling and operating a cash register.
- Excellent phone etiquette for handling customer inquiries over the phone.
- Strong organizational skills and attention to detail.
- Ability to work flexible hours, including weekends and holidays as needed.
Join our team today and contribute to creating a welcoming shopping experience for our valued customers!
Job Type: Part-time
Pay: From $16.66 per hour
Expected hours: 15 – 26 per week
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $17