Kitchen Resource Advocate

WHO WE ARE
The Road Home has been a leader in the fight to end homelessness for 100 years (1923-2023). We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.
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JOB SUMMARY*
The Kitchen Resource Advocate will perform a wide variety of duties relating to working with poverty and vulnerable populations. This team member will work in a homeless shelter system that provides emergency shelter to 300 individuals in the Midvale Family Resource Center nightly. In addition to serving as part of the Family Advocate team, the Kitchen Resource Advocate will have a specialized focus on duties regarding kitchen cleanliness, food storage, and nutrition.
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Location*
Midvale Family Resource Center
Reports to
Shelter Supervisors
Position Status
Full-Time, 40hrs
Shift
Sunday- Thursday, 11:00am-7:00pm
Grade and starting salary*
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Grade 4/ $17.80/hour
FLSA Status
Non-Exempt
EEO Class
Administrative Support Workers
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JOB DUTIES*
Advocate Duties:

• Provide quality customer service to our guests, who may need resources in addition to a warm bed for the night.
• Observe and help regulate activities at the shelter, ensuring rules and procedures are followed.
• Provide clear and specific information to guests and instruct them of shelter rules/procedures.
• Assist in maintaining a clean and safe facility, identifying special needs, and referring needs to supervisor.
• Assist in resolving conflicts which may arise among guests.
• Write incident reports where appropriate, maintain records of guest stays, and maintain accurate shelter log.
• Answer phones, take messages, and respond to the public.
• Provide occasional crisis intervention and emergency interface with community resources such as EMS and law enforcement.
• Collaborate with case managers and other staff who each have roles in helping our guests to step out of homelessness.
• Operate as part of a team that strives to serve families experiencing homelessness in our community.
• Complete food orders and pick up food orders weekly from Bishop’s Storehouse

Kitchen and Pantry Duties

• Maintain cleanliness of kitchen and dayroom areas.
• Complete daily checks on food storage.
• Ensure food is stored properly and labeled correctly.
• Coordinate food locker assignments to new shelter guests.
• Collaborate with external agencies in educating families on nutrition.
• Collaborate with Midvale Operations Supervisor.
• Collaborate with Volunteer Coordinator.

Promoting Best Practice

• Demonstrates awareness and desire to understand diverse populations
• Ability to contribute to the Agency’s commitment to enhancing awareness and appreciation
• Willingness to understand that housing first, harm reduction, low barrier access to resources is best practice and essential to our mission at The Road Home.
• Ability to set and maintain good boundaries, using Trauma-Informed Care as a guideline

• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

• Other duties as assigned
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply

Requirements
Education and Experience

• Experience working with diverse populations preferred.
• High School Diploma or GED required
• Position will require a food handler’s permit, can be obtained upon hiring

Required Skills and Abilities

• Strong interpersonal skills and ability to work with diverse populations.
• Excellent customer service skills.
• Excellent writing and documentation skills.
• Willing to be a proactive member of a team.
• Ability to work from a Trauma-Informed Care framework.
• Familiarity with the Housing First philosophy.
• Ability to work with community partners.
• Self-starter and self-directed.
• Ability to accept direction from Supervisor.
• Excellent organizational skills and strong computer skills.
• Demonstrated awareness of and sensitivity to diverse populations. Ability to contribute to the agency’s commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.
• Have a valid driver’s license
• Must pass a pre-employment background check and drug screen.

Physical and Equipment Requirements

• Ability to lift 25 pounds.
• Ability to stand and walk for at least an hour at a time.
• Ability to drive a vehicle.

The Road Home is an Equal Opportunity Employer
Diversity, Equity, and Inclusion (DEI) is essential to The Road Home’s mission of helping people experiencing homelessness move back into housing. We know that having a more diverse team makes our organization stronger and leads to better experiences and outcomes for the people in our programs.

Benefits
The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

• Health Care Plan (Medical, Dental & Vision)
• HSA, FSA, HRA (We reimburse part of your deductible!)
• Retirement Plan (403B with TRH contribution and match)
• FREE Life Insurance for employees
• Paid Time Off (Vacation, Sick & 12 Public Holidays)
• One Floating Holiday Per Year
• Free Short Term & Long Term Disability
• Employee Assistance Program
• Free Training & Development
• Tuition Assistance for a wide variety of classes!

Job Type: Full-time

Pay: $17.80 per hour

Ability to commute/relocate:

• Midvale, UT: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• Bilingual (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $18 - $0