What are the responsibilities and job description for the Assistant Dispatcher position at The Salvation Army Central Territory?
THE MISSION OF THE SALVATION ARMY ADULT REHABILITATION CENTER
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach
the gospel of Jesus Christ and to meet human needs in His name without discrimination.
SUMMARY
Assist the Dispatcher in receiving, recording and distributing pick up orders to production assistants by
performing the following duties.
ESSENTIAL DUTIES / RESPONSIBILITIES :
1. Route pick-up orders coming into the center, distributing them to the proper Production Assistant
each day.
2. Keep accurate records of location of all trucks and vehicles each day and the calls that are
completed each day.
3. Keep track of and file all pick-up tickets, advising the supervisor of any problems which may arise
i.e. back calls, etc.).
4. Operate two- way radio equipment according to center policy and FCC regulations.
5. Assist phone receptionist when needed.
6. Route same-day special donations.
7. Maintain open communication with immediate supervisor at all times, informing supervisor of any
problems with vehicles, accidents, etc.
8. Keep track of supplies and forms needed for dispatch office and submit list to the person
responsible for ordering.
9. Wear back guard provided when doing any substantial lifting or moving.
10. Support the mission statement of The Salvation Army
OTHER DUTIES : Other duties as assigned by supervisor or administrator.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
QUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
Education and / or Experience
High school graduate or equivalent or three months related experience and / or training; or equivalent
combination of education and experience. Familiar with two way radio codes and operation. Experience
in routing and transportation procedure.
Language Skills
Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write
simple correspondence. Ability to effectively present information in one-on-one and small group situations
to customers and employees .
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, diagram,
or schedule form. Ability to deal with problems involving several concrete variables in standardized
situations.
Clerical / Mathematics Skills
Ability to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common
fractions, and decimals. Ability to compute rate, ratio, and percent.
Computer skills in data management.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and / or people without a college degree are encouraged to apply.
