What are the responsibilities and job description for the Donor Database Manager position at The Salvation Army?
Job Title : Donor Database Manager
FLSA Status : Full Time - exempt
Reports to : Donor Services Director
Supervises : N / A
Rate of Pay : $70,000 - $75,000 annually
Closing Date : 2 / 4 / 2025
Benefits : Standard; Full-Time, Exempt employees are eligible for but not limited to the following :
- Health, vision, dental, life as well as voluntary life and disability insurance
- Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
- Vacation benefit – 20 vacation days per year, accrued at the rate of .0769 hours for each hour worked (accrual begins at hire but may not be used until the completion of six months of employment)
- One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
- Pension Plan (after one year of continuous service)
- Voluntary Tax-Deferred Annuity Plan (403(b)plan)
Function :
The Donor Database Manager provides division wide support for the customer relationship management database system (CRM), maintains data accuracy, the divisional reporting library, and conducts prospect research. This role works directly with other Development disciplines, cross departmentally with Donor Finance, and coordinates directly with the data team at THQ.
The Donor Database Manager reports to the Donor Services Director and provides additional support as needed in the Donor Services discipline.
Duties and Responsibilities :
Qualification and Education Requirements :
Prior customer relationship management (CRM) database and report building software required. SQL and business intelligence software experience required. Bachelor's degree in Business Administration, Communications (or similar) or equivalent work experience preferred. Direct marketing experience a plus. Working knowledge of Microsoft Office Suite, with excellent Microsoft Excel and Word skills.
Skills and Abilities Required :
Ability to interface with all types of personalities with excellent customer relations and people skills. Ability to work cross departmentally in complex processes. Must be organized, self-motivated, flexible and possess strong administrative skills with the ability to work independently and as part of a team. Knowledge of and support for the mission and philosophy of The Salvation Army. Ability to maintain a friendly, upbeat demeanor.
Acknowledgement of Religious Purposes of The Salvation Army
I have been informed and understand The Salvation Army's religious purpose and status as a church. In my employ, I will not undermine the religious mission or religious purposes of the organization, nor will my professional conduct conflict with, interfere with, or undermine its religious programs or religious purposes.
Physical Requirements :
Ability to maneuver, remain in a stationary position, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift to 25 pounds. Ability to access and produce information from the computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.
The Salvation Army Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Salary : $70,000 - $75,000
