What are the responsibilities and job description for the Front of House Supervisor position at The Sassy Biscuit Co.?
Overview
We are seeking a dedicated and experienced Front of House Supervisor to join our team. This role is essential in ensuring the smooth operation of our front-of-house services, providing exceptional hospitality to our guests, and leading our staff in delivering outstanding service. The ideal candidate will possess strong leadership skills, a passion for the hospitality industry, and a commitment to maintaining high standards in all aspects of service.
Responsibilities
- Oversee daily front-of-house operations, ensuring a welcoming and efficient environment for guests.
- Train and mentor staff on hospitality best practices, food handling procedures, and customer service excellence.
- Manage inventory control processes to ensure adequate stock levels for food and beverage services.
- Coordinate banquet and catering events, ensuring all details are executed flawlessly.
- Assist in budgeting and financial management related to front-of-house operations.
- Handle cash transactions accurately and maintain financial records as required.
- Collaborate with culinary staff to ensure seamless service delivery during meal periods.
- Address guest inquiries and resolve any concerns promptly to enhance customer satisfaction.
Requirements
- Previous experience in a supervisory role within the hospitality industry is preferred.
- Strong knowledge of banquet and catering operations is a plus.
- Familiarity with inventory control systems and budgeting practices.
- Excellent communication and interpersonal skills to effectively lead a team.
- Ability to train staff on food handling techniques and safety protocols.
- Experience with coffee service is beneficial but not mandatory.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
Join us in creating memorable experiences for our guests while leading a passionate team dedicated to excellence in service!
Job Types: Full-time, Part-time
Pay: $19.54 - $21.26 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Morning shift
Work Location: In person
Salary : $20 - $21
