What are the responsibilities and job description for the Full-Time | Front-of-House Retail Leadership - Sales Trainer/Manager position at The Spice & Tea Exchange?
🔥 Sales Manager / Sales Training Lead – Full-Time | Front-of-House Retail Leadership
🌶️ Fuel Passion. Drive Sales. Lead with Flavor!
Ready to spice up your career in a leadership role that blends customer experience, sales performance, and team development? 🧂💼 We’re looking for a full-time Sales Manager / Sales Trainer who is ready to lead from the front, inspire greatness, and coach a stellar team to create WOW! moments for every customer who walks through our doors. 🎉
Whether you’re a seasoned retail leader or a rising star with a flair for coaching and motivating, this is your opportunity to join The Spice & Tea Exchange in beautiful historic Annapolis, MD — where energy, excellence, and flavor are always on the menu! 🌈✨
💪 Your Mission (Should You Choose to Accept It...):As our Retail Sales Lead, you’ll be the heartbeat of the store floor—ensuring sales excellence, staff enthusiasm, and customer satisfaction are always on high heat 🔥
Your leadership responsibilities include:
- 🌟 Creating an Unforgettable Customer Experience
Guide the team in delivering personalized, enthusiastic, and knowledgeable service from greeting to checkout—and beyond! - 📊 Owning the Sales Floor
Lead the charge during peak shifts (Mon, Thurs–Sun), drive daily/monthly targets, and keep team performance sizzling. - 🗣️ Coaching with Purpose
Provide “in-the-moment” feedback, onboard new hires, and develop associate skills through inspiring leadership and mentorship. - 🎯 Setting the Standard
Establish and uphold expectations for sales behavior, merchandising, and visual excellence while fostering a spirit of continuous improvement. - 🛍️ Supporting Daily Operations
From POS and restocking to gifting and visual resets—you’re not above rolling up your sleeves and modeling excellence!
✔️ Leadership with Heart & Hustle
You’ve led successful teams, hit goals, and made customers smile—all while keeping the vibe positive and the culture strong.
✔️ Top-Tier Communication Skills
You know how to connect with people, give feedback that motivates, and speak the language of service and sales.
✔️ Customer-Obsessed Mindset
Whether you’re answering a question or resolving an issue, you treat every interaction like it matters—because it does! 🥇
✔️ Creativity, Curiosity & Culinary Passion
You love flavor, you love food, and you’re always up for learning about new spices, teas, and trends. Bonus points if your spice rack is already alphabetized. 😄
🍃 Vibrant, High-Energy Environment – No cubicles here—just passionate people, great music, and amazing aromas!
🧪 Innovative Product Discovery – Hands-on learning with blends, teas, and herbs that inspire.
📈 Career Growth Opportunities – From team leadership to marketing and operations, you can build a flavorful future.
👩🏫 Leadership Development – Sharpen your coaching skills and help others shine.
🎁 Sweet Perks & Spicy Rewards – Enjoy staff discounts, recognition bonuses, and FREE product every month!
At The Spice & Tea Exchange, we’re more than a specialty retail shop—we’re a culinary playground, a community of flavor lovers, and a destination for curious cooks, tea lovers, and foodies. Our store in Annapolis, MD is a welcoming hub where product knowledge, personal service, and hands-on engagement make shopping a truly special experience.
📝 Ready to Lead With Flavor?If you're a motivational leader with a passion for people, performance, and delicious things, we want YOU! Apply now and let’s build a team—and a customer experience—that’s unforgettable. 🌈💼🍵
