Senior High Voltage Storm Manager

The Senior High Voltage Storm Manager will be responsible for managing high voltage storm response operations, ensuring the safety of team members, and maintaining strong customer relationships. This role involves financial oversight, national travel during storm events, and fostering cohesion between the high voltage team and other business units. The manager will work closely with the operations team to develop yearly financial targets and ensure project schedules meet the goals of both Tri-M and its customers.

Duties and Responsibilities

Essential

• Complies with and ensures compliance with all Tri-M safety policies and procedures.
• Complies with and ensures compliance with all Tri-M employment policies and procedures including standards of conduct and appearance to reflect positively on the Company.

• Develop, implement, and manage a comprehensive storm response plan that ensures the safety of our employees and the timely restoration of power to our customers following severe weather events.
• Oversee all pre-storm preparedness activities, including securing resources, equipment, and personnel.
• Lead the storm response effort during outages, including:
• Situation assessment and damage evaluation.
• Resource allocation and deployment of crews.
• Communication with internal and external stakeholders, including customers, government agencies, and media.
• Ensure adherence to safety protocols and regulatory requirements.
• Analyze storm data and post-event performance to identify areas for improvement and implement corrective actions.
• Work collaboratively with other departments across the organization, including engineering, operations, customer service, and public relations.
• Manage a team of storm response professionals, defining and implementing an ongoing training and career development program, including performance assessments for assigned High Voltage Storm Division and High Voltage Training Team.
• Ensure the safety of all team members during storm response operations.
• Develop and maintain strong relationships with key vendors and contractors for storm restoration support.
• Evaluate, plan, and coordinate vehicle, tool, and equipment upgrades, replacements, and new purchases.
• Develop and implement documented processes and procedures across the High Voltage Storm Division team.
• Ensure all permits, licenses, and inspection filings are completed.
• Ensure project schedules meet the timelines for response to storm events for Tri-M and its customers.
• Assist personnel with on-site problems when necessary.
• Prepare project status reports and/or schedules, if applicable.
• Provides input to the Operations team as it relates to P&L/forecasting.
• Assists in general business development activities.
  

Job Requirements

Skills/Education

• Bachelor's or advanced specialized degree
• Minimum 10 years of experience in electric utility operations, with at least 5 years in a leadership role related to storm response.
• Proven experience in high voltage storm management or a related field.
• Proven experience in developing, implementing, and managing emergency response plans.
• Strong understanding of electric utility infrastructure and restoration procedures.
• Knowledge or working relationship with Exelon, PECO, Delmarva, PEPCO, BG&E, Co-Ops or other Northeast utilities a plus.
• Strong customer relationship management skills.
• Financial acumen and experience with budget management.
• Excellent leadership and team-building skills.
• Strong organizational and problem-solving abilities.
• Experience in crisis communication and public relations is a plus.
• Knowledge of regulatory and compliance requirements.
• Technical knowledge of electrical systems and the NEC a plus.
• Ability to operate a laptop and/or tablet is a must.
• Proficient computer skills and experience in Microsoft Office products.
• Ability to adjust to rapidly changing priorities and work under pressure in fast paced environments.
• Excellent verbal, written and human relations skills.
• Ability to work as a team in a fast-paced environment.
• Ability to read, understand and effectively apply construction drawings, specifications and electrical schematics.
• Ability to organize and administer multiple job functions with good attention to detail.
• Must be confident, decisive, self-motivated.
• Extensive knowledge with High Voltage Division equipment and vehicles.
• Ability to travel to jobsites and storm events nationally, including overnight, as needed.
• Valid passenger driver’s license and ability to drive a company vehicle. Reliable means of transportation is required.
  
  

Physical Requirements

• Working a minimum of 40 hours/week.
• Sitting 6 to 8 hours/day.
• Lifting weights of 0 to 30 lbs. from floor to above shoulders.
• Repetitive use of hands for writing, typing, data entry, and filing.
• Vision adequate for daily and consistent computer use and reading.
• Hearing adequate for phone use.
• Standing, climbing, kneeling, reaching, bending, twisting, and walking as needed to perform site surveys to collect data for project design.
• Balance adequate for climbing ladders, scaffolds, and lifts.
• Environmental factors include working in: temperature extremes of 0 F to 100 F up to 8 hours inside or outside; atmospheric exposure to dust, gases, fumes, odors; and poor ventilation in confined spaces.
• Special hazards include exposure to mechanical, electrical, chemical, and explosive hazards.
• Personal protective equipment includes use of hard hat, safety glasses, steel-toed shoes, gloves and hearing protection.