Assistant Program Manager

Position Overview

Jayhawk Global is an education innovation center that advances and delivers non-traditional forms of learner engagement, including online degree programs, professional and workforce development, certifications, competency-based educational offerings, credit for prior experience, employee training, and enrichment learning. Jayhawk Global’s mission is both internal, working collaboratively with all KU academic schools and departments, and external, serving all 105 Kansas counties, 50 U.S. states, and over 40 countries.

The Assistant Program Manager (APM) is responsible for assisting key staff in the Aerospace Short Course program, and the larger Extended Learning unit, to manage the logistics associated with educational course delivery. This position works under supervision of the Aerospace Short Course Program Manager and executes the unit’s business strategy through successful delivery of classes worldwide. Additionally, the Assistant Program Manager supports the program administration by maintaining databases, keeping records, maintaining inventories, and generating appropriate correspondences for travel and general office administration.

Because KU Jayhawk Global operates in a self-supporting, entrepreneurial environment, the Assistant Program Manager position requires a self-starting individual who is team oriented. The APM must be a person who is open to new learning, patient with people and processes, yet committed to producing timely, high-quality results.

Job Description

75% Course Planning and Logistics Management

• Assists in the planning and implementation of short courses delivered in the U.S. and international locations as well as online.
• Assists with management of course delivery logistics, including but not limited to check-in and registration, classroom set-up, instructional needs, audio-visual equipment needs, attendee materials, and attendee concerns.
• Supports the coordination of travel arrangements of course instructors and staff.
• Assists with the preparation of course materials & supplies for shipment nationally and internationally.
• Assists with course assessment by creating, distributing, and compiling evaluations for educational deliveries.
• Assists efforts to maintain inventory of course materials, textbooks, and supplies.
• Serves as moderator for delivery of online classes.
• Travel to domestic and international locations to manage course implementation, acting as a representative of KU Jayhawk Global.
• Assists the management of attendee, client, and instructor correspondence and communications.
  
  
  

20% Financial and Reporting Responsibilities

• Processes travel reimbursements for program staff and instructors.
• Assists with preparation of cost proposals and contracts (from templates.)
• Generates attendance and financial reports necessary for course planning activities.
• Receives and processes attendee rosters, tracks course attendance in the KU registration system, and generates certificates of completion for participants.
• Works with the Business Specialist to process instructor payments, vendor invoices and report income/expenses for course deliveries.
  
  
  

5% - Other Duties as Assigned

• Serves on various committees, as assigned, and works in individual and team settings to accomplish overall Jayhawk Global program goals.
• Adheres to University of Kansas, Jayhawk Global and State of Kansas policies and procedures.
• Attends professional development activities.
  
  
  

Position Requirements

• Work occasional irregular hours including early mornings, evenings, and weekends.
• Travel domestically and internationally approximately 6-8 times per year.
• Lift 35 pounds with or without reasonable accommodation.
  
  
  

Required Qualifications

• Bachelor's degree plus one year of related experience; or, Associates degree plus three years of experience; or, high school diploma plus five years of related experience.
• One year of experience working in educational programs, event management, or equivalent.
• One year of work experience in position that included working effectively in a team environment, with deadlines, and multiple, rapidly evolving priorities.
• Evidence of work experience that required strong organizational skills.
• Excellent communication skills as evidenced in application materials.
  
  
  

Preferred Qualifications

• Two years of program management, event management or related experience.
• One year of experience working with budgets.
• One year of experience working in higher education.
• Experience working with an international audience and/or international travel, as evidenced in application materials.
• One year of experience supporting online learning, including working with a learning management system.
• One year of customer service experience.
  
  
  

Additional Candidate Instructions

In addition to the online application, the following documents are required to be considered for this position:

• Cover letter describing how you meet the required and preferred qualifications.
• Resume
• List of three (3) professional references
  
  
  

Only complete applications will be considered.

Application review begins Monday, April 7, 2025, and will continue until a qualified pool of applicants are identified.

Advertised Salary Range

48,000.00

Work Schedule

Monday through Friday 8am to 5pm irregular hours TBD

Application Review Begins

Monday April 7, 2025

Anticipated Start Date

Sunday April 13, 2025