Program Manager

Position Overview

Jayhawk Global is an education innovation center that advances and delivers non-traditional forms of learner engagement, including online degree programs, professional and workforce development, certifications, competency-based educational offerings, credit for prior experience, employee training, and enrichment learning. Jayhawk Global mission is both internal, working collaboratively with all KU academic schools and departments, and external, serving all 105 Kansas counties, 50 U.S. states, and over 40 countries.

The Program Manager (PM) works with key staff in Professional Programs to manage logistics and development associated with educational course delivery. While the person in this position will work closely with potential instructors to develop new programs and courses, they will not be directly doing independent curriculum development or providing instruction.

Because KU Jayhawk Global operates in a self-supporting, entrepreneurial environment, the Program Manager position requires a self-starting individual who is team oriented. The PM must be a person who is open to new learning, patient with people and processes, yet committed to producing timely, high-quality results.

KU’s excellence is a result of the rich tapestry of experiences, perspectives, and backgrounds of our faculty, staff, students, and colleagues from across our nation and the globe. At KU, we invest in continuous learning and growth by creating a climate where people engage in respectful dialogue and debate and support each other’s success. We foster a culture of care where each person is seen, heard and valued. When people feel a true sense of belonging, we believe they are better able to reach their full potential and achieve remarkable things.

Hybrid schedule will be determined between chosen candidate and supervisor based on department needs.

Job Description

65% - Program Development & Planning

• Responsible for a portfolio of educational programs and courses delivered online and in-person, domestically and internationally.
• Manages all stages of program and course development using Jayhawk Global processes, tools, and protocols to ensure all milestones and deadlines are successfully met.
• Prepares contracts and cost proposals for programs and courses.
• Ensures the timely production of educational materials required.
• Determines and coordinates audio-visual equipment needs, classroom supplies, and attendee materials for course delivery.
• Manages program and course assessment by creating, distributing, compiling, and interpreting evaluations for educational deliveries.
• Assigns and manages support staff to coordinate courses in alignment with program needs and expectations in coordination with their supervisors.
  
  
  

20% - Program & Course Coordination

• Manages course implementation on-site and online, acting as a representative of KU Jayhawk Global.
• Manages logistics of course delivery, including but not limited to check-in and registration, classroom set-up, instructional needs, and attendee concerns.
• Responsible for making independent decisions regarding unanticipated contingencies during program delivery.
  
  
  

10% Financial and Reporting Responsibilities

• Ensures that course deliveries and program events are executed in alignment with budget guidelines.
• Receives and processes attendee rosters, tracks course attendance in Jayhawk Global registration system, and generates certificates of completion for participants.
• Processes instructor payments, vendor invoices and reports income/expenses for course deliveries.
• Collects data for program analysis and performance improvement.
• Develops reports and materials required by Jayhawk Global partners, in consultation with leadership.
  
  
  

5% - Other Duties as Assigned

• Serves on various committees, as assigned, and works in individual and team settings to accomplish overall Jayhawk Global program goals.
• Adheres to University of Kansas, Jayhawk Global and State of Kansas policies and procedures.
• Attends professional development activities.
  
  
  

Position Requirements

• Ability to work irregular hours including early mornings, evenings, and weekends.
• Ability to travel domestically and internationally.
• Ability to lift 35 pounds with or without reasonable accommodation.
• The successful candidate must be eligible to work in the U.S. by the effective date of the appointment.
  
  
  

Required Qualifications

• Bachelor's degree from an accredited institution and five years of program or project management experience or Master’s degree from an accredited institution.
• Two years of work experience in a position that included working effectively in a team environment, as seen in work experience and application materials.
• Experience in developing and managing budgets in a professional environment, as evidenced in application materials.
  
  
  

Preferred Qualifications

• Experience or knowledge of University of Kansas policies and facilities, as evidenced in application materials.
• Experience managing educational programming, especially in a higher education environment, as evidenced in application materials.
• Experience working in an entrepreneurial environment, as evidenced in application materials.
• Experience in developing/delivering distance learning, as evidenced in application materials.
• Excellent interpersonal, written and verbal communication skills as evidenced in application process.
  
  
  

Additional Candidate Instructions

A complete application consists of:

• A cover letter addressing how required qualifications are met.
• Resume
• 3 Professional References Incomplete applications will not be considered.
  
  
  

Only complete applications will be considered.

Application review begins 1/22/2025. Please apply before 1/22/2025

Contact Information to Applicants

Justine Hamilton

justine@ku.edu

913-897-8718

Advertised Salary Range

65,000

Work Schedule

M-F with some evenings

and weekends

Application Review Begins

Wednesday January 22, 2025

Anticipated Start Date

Thursday February 27, 2025