What are the responsibilities and job description for the Assistant Director for Housing Administration position at The University of Mississippi?
Note for Current UM Employees
Current employees must apply internally via ConnectU >
connectu.olemiss.edu
The University of Mississippi
The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.”
Department Summary
The Department of Student Housing at the University of Mississippi strives to transform students’ lives through the campus living experience. This starts by providing Housing team members with an exceptional workplace focused on encouraging staff engagement, personal growth, and professional development. Student Housing is an essential part of the student experience, and we strive to build and maintain collaborative partnerships across the Ole Miss campus to provide students with a strong foundation for success through creating connection, belonging, and Ole Miss pride.
Role Specifications
Below you will find classification and compensation information. For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page
Family - Student & Academic Services
Sub-Family - Residential Life
Career Track / Level - M2
Grade -9
62,441
78,041
93,641
Role Summary
The Assistant Director for Housing Administration will manage administrative tasks associated with the student housing application process which includes the Student Housing Portal, applications, room assignments, waitlists, and contract requests. This position will serve as a liaison to internal and external campus partners, building and maintaining positive working relationships. The Assistant Director for Housing Administration will also provide exemplary customer service to all students and their families, presenting information about the housing application process, answering questions, and addressing concerns.
Examples of Work Performed
- Updating and managing data in StarRez housing management software system
- Working within student information system, SAP
- Creating, updating, and collecting data in Google forms
- Outreach to prospective students and housing residents
- Supervising two full-time employees
- Managing and making independent decisions regarding the returner housing process (applications, assignments, waitlists)
- Processing student housing contract requests and overseeing university policy enforcement of residency requirements
- Serving as contact for campus partners such as Global Engagement and Student Disability Services regarding housing assignments for their students
- Serving a critical role in customer service and de-escalation, handling concerns from students and parents regarding student housing matters.
Essential Functions
These essential functions include, but are not limited to, the following. Additional essential functions may be identified and included by the hiring department.
1. Manages of residence life programs for multiple institutional student housing communities to ensure alignment with academic initiatives, unit objectives and strategic plans.
2. Serves as the unit liaison among internal and external stakeholder groups providing routine operational information.
3. Implements resident housing operating policies, procedures and programs to promote an inclusive community.
4. Manages residence life programs for multiple institutional student housing communities to ensure alignment with academic initiatives, unit objectives and strategic plans.
Minimum Education / Experience
Education : Bachelor's Degree
Experience : (3) Three Years Experience including supervisory experience
Preferred Qualifications
Interested candidates should submit a resume and cover letter.
Master's degree in Higher Education, Leadership, Business, Hospitality Management, or related field preferred.
Experience with StarRez or other housing management software systems preferred.
EEO Statement
The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.
Minimum Physical Requirements
Physical Requirements : These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis.
Corrective devices may be used to meet physical requirements.
Physical Exertion : The incumbent may be required to lift up to approximately 10 pounds.
Vision : Requirements of this job include close vision. Speaking / Hearing : Ability to give and receive information through speaking and listening.
Motor Coordination : While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms
Interview Requirements : Any candidate who is called for an interview must notify the Department of Equal Opportunity / Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.
Background Check Statement
The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.
Salary : $62,441 - $78,041
