What are the responsibilities and job description for the Customer Service Associate position at The UPS Store #3871?
The UPS Store in Sudbury, MA is looking for individuals willing to work Full / Part time.
What we do: Packaging--Shipping--Mailbox Rental--Postal Services--Copying & Printing.
Essential duties include:
Assisting customers with the above products or services, using computers and software applications including Point of Sale System.
Sort incoming mail daily into mailboxes.
Assist in merchandising the center, including: stocking shelves with product, ensuring a clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies, being informed of product specifics (i.e. warranties, durability claims, pricing, etc.)
Close out of POS to include: reconciliation of cash, checks, money orders, credit cards, and all other transactions accurately and in accordance with Company policy and procedure.
Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate office machines.
General housekeeping duties.
Qualifications Require:
Previous experience at a UPS Store preferred but not required.
Retail customer service experience is a must.
Excellent verbal and organizational and multi-tasking skills.
Must also posses the ability to stand for long periods and lift fifty(50) pounds regularly without difficulty.
(Willing to train qualified candidates)
If you have worked at one of The UPS Stores before definitely call us for this opportunity!!!
Job Types: Full-time, Part-time
Salary: $14.00 to $15.00 /hour
Pay may depend on skills and/or qualifications
Application Questions
You have requested that really ask candidates the following questions:
- How many years of customer service experience do you have?
- How many years of sales experience do you have?
- What is the highest level of education you have completed?
- Are you authorized to work in the following country: United States?
- Are you willing to undergo a background check, in accordance with local law/regulations?
- When are you available for an interview or phone screen? Please list 2-3 dates and times or ranges of times.
Job Types: Full-time, Part-time
Pay: $16.00 - $16.50 per hour
Expected hours: 13 – 20 per week
Shift:
- Day shift
Work Location: In person
Salary : $14 - $15