What are the responsibilities and job description for the Customer Service Representative position at the ups store #5420?
Join Our Team as a Customer Service Superstar!
Are you someone who thrives on helping others and enjoys delivering exceptional service? We're on the lookout for passionate, customer-focused individuals to join our team as Customer Service Representatives (CSR). This is more than just a job – it’s an opportunity to make a real difference every day while building relationships with amazing customers.
What You'll Do:
- Be the Voice of Our Brand: As the first point of contact, you'll provide product/service information and resolve any customer inquiries with ease and confidence.
- Create Connections: You'll listen to customers, understand their needs, and build lasting relationships through interactive and meaningful conversations.
- Problem Solving Pro: Customers trust you to find solutions – and you deliver! Whether it's troubleshooting an issue or advocating for them, you're always up to the task.
Sales Savvy: While delivering top-notch customer service, you'll also identify sales leads, helping our customers discover the full range of our offerings.
- Keep Things Organized: Maintain accurate records of customer interactions and ensure accounts are up to date.
What We're Looking For:
- Experience in customer service or a related field (but if you're passionate and a fast learner, we can train you!).
- A knack for solving problems and troubleshooting, even when the solution isn’t immediately clear.
- Stellar communication skills, both written and verbal, with an ability to stay calm under pressure.
- A love for talking to people and the ability to adapt to a variety of personalities.
- Strong multitasking skills and time management abilities.
Why You’ll Love It Here:
- Flexible Schedule: We know life happens – balance your work with your life.
- On-the-Job Training: No experience? No problem! We’ll train you to succeed.
- Supportive Team: Join a friendly, inclusive work environment where your contributions are valued.
- Growth Opportunities: We're invested in your development and offer room to grow within the company.
Position Details:
- Job Type: Full-time, 20-40 hours per week
- Pay: $12.00 - $15.00 per hour
- Shift: Day shift, starting at 9 AM
- Location: 27100 Oakmead Dr Perrysburg, OH 43551
If you’re ready to take the next step in your career and love engaging with customers, apply today and become part of a team that makes a difference!
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
- Professional development assistance
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
Work Location: In person
Salary : $12 - $15